Founded in 1988 and one of the longest standing CRM vendors out there, Commence offers an on-premise or cloud based CRM solution for businesses having 5 to 200 users. It consists of multiple applications including sales ($19/user per month), marketing ($25/user per month) and project management ($25/user per month).

Bitrix24, with over 500,000 users, is fast taking over the mantle of Most Popular Free CRM. And not suprisingly – their feature-rich, free forever plan is not crippled in any respect, (except for a limit of up to 12 users and 5 Gb of data storage) unlike virtually all the other so-called free CRM’s. All your CRM records (leads, companies, contacts, deals, invoices, quotes) are unlimited, as well as unlimited custom fields. You also have a free email marketing engine and can send/receive emails directly from Bitrix24. Other main features include the ability to make/receive calls; sales automation/business processes; multiple currencies; and integration with various apps like Xero accounting.

An easy-to-use and affordable MicroSoft Outlook based CRM solution that happily runs on a peer-to-peer network without the need for MS Exchange Server. Prophet is fair value for money, and ideal for the small business with a sales process that needs management. Users can also make a saving with training costs.