Zoho CRM introduces Bigin: A new pipeline-centric CRM built and priced for small businesses


Beginnings matter, and for small businesses they mean everything. Every humble beginning comes with its own set of diverse challenges, and every small business needs software that helps them grow faster. See what Bigin by Zoho CRM has to offer even the smallest business.

Bigin is powered by the creators of the world’s favorite CRM

Bigin is built on Zoho CRM, the software platform that empowers millions of businesses worldwide to transform their customer relationships. We’re proud of our proven history of helping businesses around the globe—both big and small—grow faster and stronger. Bigin is the ideal precursor to a full-fledged CRM, and a great first step for small businesses who want a simple, powerful solution that will help them improve their customer relationships.

Loved by small business owners and experts

“Bigin is an innovative SMB-focused approach to CRM that should satisfy the requirements of even the smallest businesses while providing a cohesive pipeline-based layout and workflow. Bigin’s fresh and intuitive user interface is a delight to use, and its pricing along with its easy upgrade path to the rest of the Zoho ecosystem make it an exceptional value.” PC

“While searching for the correct CRM solution, many small business owners must sacrifice functionality for cost savings as many CRM solutions will lock essential features behind additional subscription costs. Recently, Zoho unveiled a new CRM solution that brings essential CRM functionalities to small businesses at an extremely affordable cost.” Nucleus Research


“Many SMBs rely heavily on spreadsheets to run their business. And, while spreadsheets are great for managing numbers, they aren’t great at managing relationships with customers. Which is why using a service like Bigin—built specifically to help very small businesses find, catch and keep customers—can improve the likelihood of creating great customer relationships.” Brent Leary – CRM Industry Analyst and Small Business Advisor

Pipeline-centric CRM built and priced for small businesses

With Bigin, small businesses can now manage their customer relationships more easily than ever. Whether you’re ready to move beyond spreadsheets or simply replace legacy sales tools, we are here to help you get started. Let’s Bigin?

A new way to look at your customer pipelines

All of your prospect information, inclusing e-mails, activities, tweets and more, can be easily captured can be easily captured in Bigin by Zoho CRM. You’ll have all the necessary information on hand to move the conversion forward.

Engage Prospects

  • Deploy web forms to capture your website visitors’ details.
  • Send and receive emails from within the product.
  • Keep a complete timeline view of every interaction with your prospects.

Manage Pipeline

  • Customizable deal stages and options for multiple pipelines.
  • Workflows eliminate time spent on repetitive tasks.
  • Stay on top of your activities and followups.

Close Deals

  • Real-time notifications for better sales collaboration.
  • Dashboards that give you an overall picture of your sales pipeline.
  • Make sales on the go with apps for iOS and Android.

Why Bigin?

Begin believe every business needs a CRM, no matter how small they are. Being small is not an excuse for businesses to continue using inefficient spreadsheets for their customer-related operations. Bigin, is looking to provide a user-friendly CRM packed with the right features, and most importantly, for the right price. Bigin removes the complexity associated with full-blown CRMs, making it easy for its users to set up, track day-to-day activities, manage customer relationships, and ultimately grow faster.

Multiple pipelines for customer operations

With the option to create multiple pipelines with fully customizable stages, Bigin empowers small businesses to run their distinct customer operations inside their CRM. Bigin’s pipeline view allows users to see their customer information in the most visually engaging way, and extend it to the entire customer journey.

Multipipeline| Bigin from Zoho

Get complete customer context

From emails to activities to deals, all your contact information is organized neatly and sequentially in one place. Empowered with a complete view of your contacts, you won’t lose valuable time looking for specific information when getting on a quick call with a prospect or meeting with them directly.

Built-in telephony

With an integrated, no-hardware telephone system, you can make and receive calls, purchase phone numbers for your team, and drastically improve the way you reach out to your prospects and customers.



Features that you’ll appreciate

Bigin is minimal by design, and we’ve taken considerable care to cut down on features that most sales reps won’t actually use. Instead, we focused on features that will actually improve productivity and close deals faster.

Fully mobile

With Bigin, you never have to worry about missing appointments or important activities. Bigin’s apps for iOS and Android have been built with special consideration for sales reps to close more deals, even when not at the desk.


Begin Integrates with G Suite, Microsoft 365 and other apps you love. Find out more

Three simple reasons to try Bigin today


You don’t need any prior experience with a CRM to make Bigin work for you. Bigin is easy and is designed to simply work on its own.


We can safely say that we are the most affordable CRM in the market right now, with a price of $7/user/month (billed annually).


Bigin’s UI, loved by early adopters, is optimized for faster actions and frictionless user experiences across web and mobile devices.

Get started in under 30 minutes

Forget complex setup processes and countless hours spent on product tutorials. Here’s a sales tool that is actually easy to use, with almost no learning curve. Simply import your existing data, and get started in under 30 minutes. It’s their promise.