Less Annoying CRM Review

Less Annoying CRM: A No-Frills Solution

If a seasoned software engineer can’t set up a CRM, there a problem. That’s exactly what happened with Tyler King, CEO of the company, who found other popular CRMs so complicated that he decided to build his own. Enter Less Annoying CRM, a platform born out of frustration and designed with simplicity in mind. Over a decade later, it remains a no-frills, easy-to-use solution for small businesses that need straightforward contact management without the extra bells and whistles.

Less Annoying CRM boasts an easy-to-use interface, making it accessible even for those without technical expertise. With no hidden costs or convoluted pricing plans, it provides a single, affordable plan that includes everything. Unlike many CRMs funded by investors focused on high-value clients, Less Annoying CRM is self-funded, allowing it to prioritize the needs of small businesses. Users can enjoy seamless integration with tools like Google Calendar and Outlook, and benefit from robust customer support. This CRM proves that efficiency doesn’t need to be complex, making it an ideal choice for small businesses seeking simplicity and effectiveness.

Less Annoying CRM has established a strong reputation for small businesses, offering one of the easiest user interfaces available. It provides a no-frills solution for simple contact management, making it an excellent choice for small and mid-sized businesses seeking a straightforward CRM. However, it may not be the best option for large businesses due to its lack of AI automation and scalable plans. Despite its simplicity, it lacks some of the advanced features that larger businesses might require.

Product Update: New Bulk Actions for Pipeline Reports

The latest update introduces ten new bulk actions for pipeline reports, designed to streamline pipeline management and ensure data remains current. These enhancements aim to improve efficiency and organization.

1. Change Pipeline Status Users can now update the status of multiple pipeline items simultaneously. For instance, if a user qualifies ten prospects in a single day, they can select those prospects and change their status to “qualified lead” in one action.
2. Attach a Note This feature allows users to add notes to either individual contacts or the entire pipeline in bulk. For example, after calling several leads, a user can add a note indicating “left voicemail” to all relevant records at once, eliminating the need for repetitive data entry.
3. Attach a Task Managers can use this feature to assign tasks, such as “follow up” with contacts or companies, quickly and efficiently. This tool also helps users stay organized by keeping track of assigned responsibilities.
4. Attach a Group Users can now add pipeline items to specific groups in bulk. For instance, adding a subset of pipeline records to a new “VIP” client group facilitates easier future access to frequent clients.
5. Attach Another Pipeline Item This option enables users to link records to another pipeline, whether of the same or a different type. For example, users can move contacts from a “lead” pipeline to a “client” pipeline once they reach the “contract signed” status.
6. Assign to User Bulk reassignment of pipeline items to different users is now possible. This feature is particularly beneficial for managers needing to delegate tasks or redistribute workload.
7. Edit Field Value Users can edit field values across multiple pipeline records simultaneously. This is useful for updating fields such as “source” for numerous leads. Caution is advised, as this action will overwrite existing data in the selected fields.
8. Export/Copy Data Users can now export selected records or copy email addresses directly to the clipboard. This feature is handy for mass emailing, allowing users to filter and copy email addresses from their pipeline reports effortlessly.
9. Delete Pipeline Items from the CRM To clear out old or irrelevant pipeline items, users can now delete selected records in bulk. It is recommended to sort the pipeline by update date to identify outdated items easily. Note that this action deletes only the pipeline item, not the associated contact or company.
10. Delete Contacts from the CRM For a more thorough cleanup, users can delete contacts and companies entirely from the CRM. This option removes all associated data, including pipelines and notes, providing a complete data purge.

These new bulk actions enhance user control and efficiency, making it easier to manage and update pipeline data effectively.

Pricing and Comparisons

Less Annoying CRM offers a straightforward pricing structure. There is just one plan, which includes everything the CRM has to offer, without any features locked behind higher-priced plans. At $15 per user per month, this plan includes unlimited contacts, clients, custom fields, pipelines, a built-in calendar, and task view for easy project tracking. This makes it a more affordable option compared to rivals like Salesforce, which starts at $25 per user per month, though Salesforce offers more features, with a considerable learning curve.

In comparison to HubSpot’s Starter plan at $18 for two users ($9 per user), LACRM is more affordable on a per-user basis and provides unlimited pipelines, unlike HubSpot, which limits pipelines to two per user. However, HubSpot offers more scalability and additional features like email tracking and scheduling, which LACRM lacks.

Suitability for Small Businesses

Less Annoying CRM is well-suited for small businesses, offering built-in collaboration capabilities, unlimited contacts and pipelines, and an easy-to-use interface. However, it may not meet the needs of larger businesses requiring AI functions, mass email marketing, and extensive integrations.

Pros & Cons

Pros:

Unlimited contacts and pipelines
Ample customization options
Has a good reputation online
It’s incredibly easy to use

Cons:

It lacks AI automation
Doesn’t have built-in email capabilities
Only offers one pricing plan

Verdict

Less Annoying CRM is a valuable entry-level CRM, ideal for most small businesses. It facilitates easy collaboration with its built-in calendar and integration options, making it a practical choice for startups. However, it lacks advanced lead management features and scalability compared to rivals like Salesforce and HubSpot. Ultimately, its suitability depends on the specific needs and scale of the business. So, if your CRM requirements are conventional, LA CRM could well be your best choice.