CRM CASE STUDY : Really Simple Systems
Coursecheck – Recruiting & Training
Coursecheck helps people find highly rated training courses by publishing rating and review websites for training providers to showcase their feedback. “It’s like TripAdvisor for training courses” explains founder, Chris Wigglesworth.
Coursecheck has been using Really Simple Systems CRM since February 2017 and it was the first CRM system they applied for the organisation, recommended by their Marketing Manager. Tracking and managing sales leads from spreadsheets became more difficult with the expansion of their sales team. Chris explained “It became unworkable. This meant we had to look for something that would cater for our needs”.
Chris understood the importance of a CRM system. However, he explained “We didn’t want to be paying for a lot of functionality that we didn’t need”. He continues “What we liked about Really Simple Systems CRM was that we could essentially pay for what we needed. It was nice that we could start really small, which is probably the most important factor, when we decided to go with Really Simple Systems”.
Inexpensive and ease of use
Chris goes on to say, “Getting started with Really Simple Systems was really easy. There is a low barrier to entry, which was ideal for us. You could get started with very little money. This meant that we didn’t have to dive into a more expensive product”.
Which feature do you find most beneficial to your organisation?
“Firstly, the ability for our staff to have the most-up to date information on all prospects and customers at their fingertips, is one of the biggest advantages of using Really Simple Systems”, says Chris.
Really Simple Systems allows Coursecheck’s staff to monitor their customer data through the contact management feature, making their everyday work life easier. Chris goes on to say “The CRM system is key to our business. It provides insight on data we have which means we are much more effective”.
Excellent Customer Support.
“The Really Simple Systems Customer Support is excellent! There have been occasions when we’ve needed to talk to support and I must say that it’s been a very personal and very prompt. It is a difficult balance to strike and I think you have that just about right”.
If this case study of Really Simple Solutions CRM being successfully applied in the Recruitment Industry resonates with you, you can research further by either visiting our in-depth review, or going direct to their website:
September 8th, 2014