CRM Reading Lounge

December 2023

• Boost Your Business Success in 2024: Unleash the Power of CRM – SmallBizCRM Staff – Coming December 8th 2023
• Content is King, but is Yours a Royal Mess? How CRM Could be the Game-Changer You Need – SmallBizCRM Staff – December 4th 2023
• From Hurdles to Harmony: Elevate Your Email Game with CRM Solutions – SmallBizCRM Staff – December 1st 2023
• In the Future, Will There Be Flying CRMs? Exploring the Evolution of CRM in the Era of SaaS and AI – SmallBizCRM Staff – December 5th 2023
• Investing in Tomorrow: Capsule CRM and Bigin by Zoho CRM as Strategic Assets – SmallBizCRM Staff – December 5th 2023
• Mastering Customer Connections: 9 CRM Best Practices for Business Triumph in 2024 – SmallBizCRM Staff – Coming December 11th 2023
• Mastering Upselling: Elevating Sales with CRM Strategies – SmallBizCRM Staff – December 4th 2023
• Overcoming User Resistance: Navigating the Challenges of CRM Implementation & Social Selling on LinkedIn – SmallBizCRM Staff  – Coming December 9th 2023
• Revitalize Your Sales Team: Unveiling the Power of Effective Training, Coaching, and CRM Tools – SmallBizCRM Staff – December 4th 2023
• Streamlining Success: The Power of Integrating Webforms with Your CRM – SmallBizCRM Staff – December 6th 2023
• TikTok CRM: Unveiling the Real Goldmine for Advertisers – SmallBizCRM Staff – December 1st 2023

November 2023

• Automotive CRM Marketing Tactics to Help Grow Your Business – SmallBizCRM Staff –  November 2023
• Capsule CRM: The Game-Changer in Video Selling for Unrivaled Success – SmallBizCRM Staff – 17th November 2023
• CRMs for Small Businesses. How beneficial can they be?  – SmallBizCRM Staff –  1stNovember 2023
• Harmonizing Sales and Marketing: Accelerating Success through a Unified Mindset and CRM Integration – SmallBizCRM Staff – 13th November 2023
• Master Outbound Sales with the Right Tools and Strategies: Elevate Your Game with NetHunt CRM! – SmallBiz CRM Staff – 16th November 2023
• Mobile Momentum: Unleashing the Power of Transpond to Optimize Your Experience – SmallBiz CRM Staff – 16th November 2023
• The Benefits And Roles Of CRM In The Travel And Tourism Industry – SmallBizCRM Staff – 14th November 2023
• Unveiling the Backbone of Customer Relationships: The Crucial Role of CRM Support – SmallBizCRM Staff – 15th November 2023

Earlier Articles

• 3 Overlooked Ways SMBs Can Leverage Their Social CRM – Hilary Smith
• 4 Essential Traits for Great Remote Workers – Mike Swigunski
• 4 Signs You Aren’t Using Your CRM to its Fullest Potential – Paulina Pestryakov | IXACT Contact
• 4 Ways Telemedicine Will Digitally Transform Your Practice –Asha Satapathy : Doc Engage
• 5 Essential E-commerce Insights – Kayleigh Alexandra Guest Writer for Really Simple Systems
• 5 Tips for Choosing the Right Childcare CRM – LCCM
• 5 ways to customize Less Annoying CRM – Eunice Koo Marketing Coordinator of Less Annoying CRM
• 6 Reasons For A Small Engineering Business To Use A CRM Software Solution – SmallBiz CRM Staff – 12 January 2023
• 6 Must-Have Qualities That Will Help You Achieve Sales Targets –  Levente Fodor
• 5 Reasons why Social CRM is the way to go! – SmallBizCRM Staff – 26 October 2022
• 7 Tips for Starting a Business During a Global Pandemic – Mihajlo Radivojevic: Really Simple Systems
• 7 Tips for a Successful Implementation of CRM for Your Small Business – SmallBizCRM Staff – 3 October 2022
• 8 Reasons why your eCommerce website needs live chat support – Matej Kukucka – LiveAgent
• 8 ways to CRM Success for Financial Advisors  –  Kathy Crowley
• 9 Simple Truths Essential to Closing a Real Estate Sale – Nadia Reckman : OnePageCRM
• 10 Questions to Ask About Real Estate CRMs – Paulina Pestryakov | IXACT Contact
  
• 2020 at Capsule – what we shipped – Chloe Lloyd – Capsule CRM
• 2023 CRM Trends: What Will the Future Hold for Customer Relationship Management? –  SmallBizCRM Staff – November 2022
• A Step-by-Step Guide: How CRM Systems Can Help Your Firm Stay GDPR Compliant – SmallBizCRM Staff – September 3034 2023
• A Guide to Gaining Customer Insight’s into CRM.  SmallBizCRM Staff – 22 March 2023
• A freelancer’s guide to providing a world-class customer experience – Philip Piletic
• A Guide to Increasing Profits for Small Businesses: Tips and Strategies  –  SmallBizCRM Staff – 31 January 202
• A Guide to Building and Maintaining a Winning Sales Process – Chloe Lloyd: Capsule CRM
• AI and CRM in B2B Sales: How It’s Used and Its Biggest Benefits – SmallBizCRM – 7 July 2023
• Are you a Bigin user? Here’s how you can wield ChatGPT to your advantage! – SmallBiz CRM Staff – 4th July 2022
• Are you reinventing yourself? Struggling with remote workers? Starting a Service Business? SmallBizCRM
• Are you ready to revolutionize your CRM strategy? Make your CRM work for you. Not the other way round – SmallBizCRM0 17October2023
• Article on Customer Touchpoint Management.  Find out where your Firm stands. Take the TCM Quiz! – Hank Brigman
• Assessing the Effectiveness of CRM at Different Stages of Deployment – SmallBiz CRM Staff – October 2023
• Boosting Your Marketing Efforts with Integrated Simple Marketing Tools: A CRM User’s Perspective – SmallBizCRM Staff July 4 2023
• Boosting Your CRM Productivity: How AI Technology Can Help You Stay Ahead – SmallBizCRM Staff June 30 2023
• Boost Your Sales Tracking Efforts: How Really Simple Systems Takes You to the Next Level SmallBizCRM Staff  – 9th June 2023
• Boost Your Business Efficiency with OnePageCRM and QuickBooks Integration  – SmallBizCRM Staff – 9 March 2023 ‍
• Behind the Headlines: CRM’s Impact on the Media Industry –  SmallBizCRM Staff – August 19th 2hi023
• Best CRM Software in South Africa – Helen Armour Really Simple Systems
• Best Ways to Use CRM Software to Increase Sales For Your Small Business 2023 – SmallBizCRM Staff October 2022
• Benefits of a CRM for the Travel & Tourism Industry  – SmallBizCRM Staff October 2022
• Big Data For Small Business CRM – SmallBizCRM Staff Updated 30 September 2022
• Bigin by Zoho CRM : A new pipeline-centric CRM built and priced for small businesses  – Bigin by Zoho CRM
• Task Management Software: Boost Productivity and Streamline Your Workflow – SmallBizCRM Staff 6th October 2023
• Boost Your Sales Tracking Efforts: How Really Simple Systems Takes You to the Next Level – SmallBizCRM Staff  8th June 2023
• Bridge the Gap in Your Marketing, Sales, and Support Funnels with CRM: Unlocking the Power of Lifecycle Automation – SmallBiz CRM Staff – 7 July 2023
• Building Brand Loyalty with CRM: Why Tracking Customer Sentiment on Social Media is Key –   SmallBizCRM Staff  30th May 2023
• Building a Facebook Messenger Chatbot – Chukwuka Igboanua – amoCRM
• Capsule CRM – Enhance your efficiency by using Capsule CRM’s new AI Content Helper –  June 7th 2023
• Capsule CRM –  New Workflow Automation features – May 23th 2023
• Capsule CRM : QuickBooks Integration – Cloe Lloyd : Product November 28, 2019
• “Compliance Watch”:  Why is compliance with privacy laws good for your business? Brought to you by GDPR365zX
• Content is King: The Role of Content in Your SEO Strategy  SmallBizCRM Staff – 10th June 2023
• Cracking the Code: Mastering Email Marketing – Avoid Common Mistakes Like a Pro! – SmallBizCRM Staff – 11th October  2023
• CRM: The Secret Weapon to Reduce Mundane Tasks and Boost Efficiency – SmallBizCRM Staff – 19th October  2023
• CRM Implementation: The Ultimate Game-Changer for Improving UX, UI, and Business Success –SmallBizCRM Staff – September 2023
• CRM Efficiency Assessment- What It Is and How To Apply It – SmallBizCRM Staff – 17 October 2022
• CRM Potential: Strategies for Optimal Results in Modern Business –  SmallBizCRM Staff – August 28 2023
• CRM Business Trends A Small Business Can Embrace to Excel in the Twenty-first Century – SmallBizCRM Staff – 13 January 2023
• CRM and Mobile Experience: The First Step in Gathering Comprehensive Data – Russel Cook Business Consultant and Journalist, Los Angeles, CA
• CRM Efficiency
• CRM Budgeting: How best to budget for your small business CRM project. – SmallbizCRM Staff
• CRM Efficiency Assessment- What It Is and How To Apply It – SmallBizCRM Staff – October 2022
• CRM from A – Z – NetHunt
• CRM Glossary  – CRM Definitions, Terminology & Acronyms
• CRM History – A lope down CRM lane
• CRM – How it has grown and how it can benefit you – SmallBizCRM Staff – 25 October 2022
• CRM Integrations : How to Benefit from MindBody & amoCRM integration – Victoria Sudakova
• CRM Quotes – Useful Quotations about CRM
• CRM Quotes – Continued…
• CRM for Real Estate & Realtors – Capsule CRM
• CRM ROI Calculator
• CRM & Sales Impact Report– Excerpts from an Article by Sugar CRM
• CRM Real Estate Software – Article by Jo White: Capsule CRM
• CRM for Travel Agencies – Article by Capsule CRM
• Customer Success Demystified: The Role of Customer Success Software in Driving Business Growth – SmallBizCRM Staff – 22nd June 2923
• Customer-centricity: The Key to Business Success in Today’s Fast-Paced World. SmallBiz CRM Staff –   22 March 2023
• Customizable CRM for the Automotive Industry – Article by monday.com
• Digital Innovation Wave: How to Assess Your Company’s Development Maturity and Leverage CRM to Maximize Value –
• SmallBiz CRM Staff –   25 October 2023
• Do you need to reinvent yourself, or supplement your income? The Rise Of ow The Subscription Economy?
• Does keeping a CRM solution like Outlook effectively work? – SmallBizCRM Staff – November 2022
• Does Your Small Business Even Need A CRM Software Solution?
• Elevate Education: How CRM Transforms Student-Teacher-Institution Relationships – SmallBizCRM Staff  9th October 2023
• Email Marketing Benchmark Statistics to Help You Know Whether You’re on the Right Track  – SmallBizCRM Staff  –  6th June 2023
• Experience Real Estate Success with Capsule CRM: Discover the Benefits! – SmallBizCRM Staff – January 2023
• Employee Retention: How to Design a Better Hiring Process Alex Haimann:  Less Annoying CRMFrom Pitch Deck to Blog Post: The Power of Content Marketing. How can CRM be utilized to achieve this?  – SmallBizCRM Staff – September 11th 2023
• From Novice to Expert: Unleashing the Power of CRM in Your Digital Marketing Journey – SmallBizCRM Staff – 11th September 2023
• From Social Media Addiction to Work Efficiency: How a CRM for Time Management Can Transform Employee Productivity
  SmallBizCRM Staff – September 7th 2023
• From Good to Great: How CRM Can Revolutionize Your Content Marketing Efforts – SmallBizCRM Staff – 24 August 2023
• From Hobby to Hustle: Leveraging a CRM to Monetize Your Creative Passion – SmallBizCRM Staff – 15 June 2023
• From Inbox to Conversion: How Simple Marketing Techniques Can Elevate Your Email Campaigns – SmallBizCRM Staff – 7th June 2023
• From Unseen to Unbeatable: How to Boost Your Brand’s Visibility with the Power of CRM – SmallBizCRM Staff –  24th May 2023
• Future-Proof Your Business with These Critical CRM Trends: The Must-Knows for 2023  – SmallBizCRM Staff  19th May 2023
• Getting Ahead of the Curve Using the Top Brands’ Strategies and CRM To Promote Your Company –  SmallBizCRM Staff  – 8 February  2023
• How a CRM Could Assist You with Cold Calling to Reach Your Sales Targets – SmallBizCRM Staff  2nd August 2023
• How to Keep Track of Sales in a Small Business – SmallBizCRM Staff  8th June 2023
• How to Choose the Right CRM: Understanding the Unique Needs of Small and Enterprise Businesses – SmallBizCRM Staff – 6th June 2023
• How to calculate the ROI of your CRM, from a smaller business perspective. CRM Tips Series – 23 March 2023
• How to Build Customer Loyalty –  SmallBizCRM Staff  – 31 January 2023
• How to buy a CRM for Real Estate Aencies – SmallBizCRM Staff  – 25 January 2023
• How a CRM Can Help You Succeed in Your Collaborative Selling Environment With Big Ticket Items – SmallBizCRM Staff 12 January 2023
• How a CRM system adds value to a Small Business – SmallBizCRM Staff – Updated November 2022
• How does a CRM help Law Firms to grow their companies ? – SmallBizCRM Staff – 2 November 2022
• How can Real Estate Agent use and Benefit from a CRM? – SmallBizCRM Staff – October 2022
• How Could Someone in the Health & Beauty Industry Benefit from Using a CRM in 2022? – SmallBizCRM Staff – 5 October 2022
• How Email Marketing and Messenger Marketing Create a Better Customer Experience – amoCRM
• How Importants is CRM for your Small Business in 2023? – SmallBizCRM Staff  – 30 September  2022
• How to Benefit from MindBody & amoCRM integration – Victoria Sudakova
• How to Boost Customer Reviews on Google My Business with Mailjet and noCRM.io – Titiana
• How to Build your Real Estate CRM Database and Why you Want to – Paulina Pestryakov : IXACT Contact
• How To Choose The Best Mobile CRM For Your Small Business
• How To Create A CRM Data Capture Procedure
• How to leverage IXACT Contact’s success system to become the top real estate agent in 2022 – Mahak Lalani | IXACT Contact
• How to Create  a Social Media Manifesto – Paulina Pestryakov | IXACT Contact
• How to Design a Better Hiring Process  –  Alex Haimann: Less Annoying CRM
• How To Plan and Execute Your Mobile Strategy for your Small Business
• Identifying Pain Points in CRM Diagnosis and Resolution – SmallBizCRM Staff  – August 28 2023
• Is Your Business in Crisis? Discover the Red Flags and Harness the Power of CRM for a Turnaround – SmallBizCRM Staff   – 26th July 2023
• Insurance Agency Sales Tracking Software
• Is Economics Killing Off Small Business CRM? – Scott Gingrich
• Is Your CRM Marketing Database Ready For Prime Time?
• Is your Small Business Ready for A CRM Software Solution?
• Is CRM Technology Living Up To the Hype? Mark Levit – Professor of marketing at New York University & managing partner of Partners & Levit Advertising.
• Important Tips When Choosing a CRM For Your Small Business 2023 – SmallBizCRM Staff – 5 October 2022
• Learn the Tips and Tricks to Win More Deals Using a CRM  – SmallBizCRM Staff   – 5th June 2023
• Latest Small Business CRM News – SmallBizCRM Staff – 3 October 2022
• Master Outbound Sales with the Right Tools and Strategies: Elevate Your Game with NetHunt CRM! – SmallBiz CRM Staff – 16th November 2023
• Maximizing Open Rates with Effective Subject Lines: How a CRM Can Transform Your Email Marketing Strategy – SmallBizCRM Staff 22 June 2023
• Mastering Customer Service: A First-Time CRM User’s Guide to Success –  SmallBizCRM Staff – 28th July 2023
• Maximizing Efficiency: A Comprehensive Guide to Enhancing Employee Productivity Tracking – SmallBizCRM Staff – 23 August 2023
• Maximizing Your Product Marketing Strategy with Lead Magnets: A Comprehensive Guide – SmallBizCRM Staff – 12th May 2023
• Maximize Your Productivity: How OnePage CRM’s Automations Can Help –  SmallBizCRM Staff  – 15 March 2023
• Mastering Ecommerce Marketing: Unleash Strategies and Power Tools for Success! ‍- SmallBizCRM Staff  – 23 October 2023
• Maximizing Efficiency: The Top Features of OnePageCRM for SMBs –  SmallBiz CRM Staff – 7 March 2023
• Maximizing Your Recruitment Potential: The Dos and Don’ts of Staffing Agencies and CRM Implementation  SmallBizCRM Staff – 9th June 2023
• Maximizing Conversions with CRM: Leveraging Technology to Drive Result  – SmallBizCRM Staff – 18th June 2023
• Make Your Email More Useful: The Core Features of a Gmail CRM System – SmallBizCRM Staff – November 2022
• Make CRM Pay. Maximize Your CRM ROI: Hypothetical CRM Case Study – Peter Wiggins
• My CRM Story. Why I chose Prophet CRM – Adam
• My Tips for Choosing A CRM System – Sam Francis
• Navigating Success: Unraveling the Hesitation Behind CRM Adoption for Small Businesses – SmallBizCRM Staff – 14th November 2022
• Navigating Talent Acquisition? Discover How a CRM Can Help You Cut Down Time-to-Hire Without Compromising Quality –
• SmallBizCRM Staff – 19 July 2023
• New from Capsule CRM –  Workflow Automation features May 23th 2023
• Nurseries and CRM: Holding the Future of Children’s Education and Care – SmallBizCRM Staff – November 2022
• Organize services and products into a Catalog – a New Feature from OnePageCRM – SmallBizCRM Staff – 8 March 2023
• Outlook Based CRM. Beef up your MS Outlook with these CRM solutions.
• Proven Ways to Increase Your Conversion Rate – SmallBizCRM Staff – 30 January 2023
• PieSync Integration – amoCRM
• Pros and Cons of Using a Sales Tracking Dashboard for Small Business – SmallBizCRM Staff – November 2022
• Revamp Your Flawed Business Model: How CRM Implementation Can Transform Your Success –  SmallBizCRM Staff – September 7th 2023
• Revolutionizing Customer Relations: The Top 10 CRM Trends 2023  – SmallBizCRM Staff – October 2023
• Revolutionize Your Newsletter Strategy: How AI and CRM Can Take Your Content to the Next Level –  SmallBizCRM Staff – 14th July 2023
• Revolutionizing Communication: How a Cloud-Based Phone System Can Help Offset the 10% Drop in Face-to-Face Interactions ‍- SmallBizCRM Staff – 16 March 2023
• Revolutionizing Communication: How a Cloud-Based Phone System Can Help Offset the 10% Drop in Face-to-Face Interactions – SmallBizCRM Staff – 16 March 2023
• Really Simple Systems Wins Trust Radius Tech Cares AShortward October 2021 – Nick Leong
• Real Estate CRM – Are Real Estate Agents Doing Everything They Can?
• ROI – Tips to Maximize Your CRM Project in 2023 – SmallBizCRM Staff – 6 October 2022
• Strategic Outlook for 2024: Navigating Evolving Trends in Email Marketing with Transpond’s Innovative Solutions – SmallBizCRM Staff  –  16th June 2023
• Streamline Your Finances: Say Goodbye to Manual Reconciliation with QuickBooks – SmallBizCRM Staff – 1st September 2023
• Shorter Work Weeks and CRM: A Quirky Tale of How Technology is Changing the 9 to 5 Grind – – SmallBizCRM Staff – 1st September 2023
•  Streamlining Your Nonprofit Operations: The Benefits of Implementing a CRM System – Smallbiz CRM Staff   7Th June 2023
• Streamline Your Marketing Strategy: Supercharge Your CRM with Email Marketing Integration – Smallbiz CRM Staff  – 21st August 2023
• Sales Tracking Software. Getting closer to your shortlist.
• Sell & deliver:  Introducing Projects, Capsule CRM’s redesigned project management tool – Chloe Lloyd 
• Should Your CRM Offer Integration To Social Media?
• Start CRM  Your CRM Initiative – Where To Start CRM?  – SmallBizCRM  Updated 2022
• Small Business CRM – Your WebsiteSmart Rules Feature in Happyfox Help Desk Software
• Stay Ahead of the Curve: The Top Virtual Assistant Trends for 2023 – SmallBizCRM Staff  – 28 February 2022
• Strategies for Successful CRM in Small Business – SmallBizCRM Staff 12 October 2022
• Synchronization of CRM strategy – Sourav Patel
• Streamlining the Construction Industry: Boosting Profits with a Construction CRM – SmallBizCRM Staff – 5 July 2022
• Supercharge Your Business: CRM vs ERP – The Ultimate Software Showdown – SmallBizCRM Staff – 17 October 2023
• The Content Marketing Revolution: Utilizing CRM to Maximize the Reach and Impact of Your Blog – SmallBizCRM Staff  – September 2023
• The Art of Effective Communication in the Digital Age: Mastering the Language of Connection – SmallBizCRM Staff – 7 July 2023
• The Future is Now: Unveiling the Revolutionary Evolution of CRM Software in 2023 – SmallBizCRM Staff – 3 July 2023
• The Ultimate Guide to Organizing Your Sales Pipeline with a CRM  SmallBizCRM Staff 23rd May 2023
• The Best CRM Software for Marketing : 2023 – Get Closer Than Ever to Your Customers with Capsule CRM   SmallBizCRM Staff –18th May 2023
• The Power of Personalized Recommendations: How CRM Can Boost Your Sales and Customer Satisfaction  SmallBizCRM Staff.  30th May 2023
• The 4 biggest challenges a Restaurant Owner will face in 2023?Can implementing a CRM help?  SmallBiz CRM Staff – May 11 2023
• The Benefits of Social Media for your Business – SmallBizCRM Staff    10th May 2023
• The Do’s and Don’ts of using Social Media as a sales tool – SmallBizCRM Staff  May2023
• The Relationship Between CRM And Event Management. Can a CRM be of any benefit to this industry? SmallBizCRM Staff  22 March 2023
• The Role of CRM for Accountants in 2023 – What’s Changing and What Will Stay the Same?– SmallBizCRM Staff November 2022
• The Future of Work: 5 Trends That Will Shape the Way We Work in the Next Decade – SmallBizCRM Staff  October 2022
• The Essentials of a Next Generation Help Desk
• Thinking of Changing your Small Business CRM? Here is what you need to know – SmallBizCRM Staff  October 2022
• Three Basic Principles To CRM Success in the 21st century – SmallBizCRM Staff – Updated November 2022
• Tips When Having a Professional Video Call – Chloe Lloyd Capsule CRM
• Tips to Choose the Right Marketing Platform for Your Business – SmallBizCRM Staff – November 2022
• Top 10 Reasons You Need a Real Estate CRM – Paulina Pestryakov –  IXACT Contact
• Navigating the New Frontier: The Impact of Digital Nomads on Business and the Need for Effective CRM Strategies – SmallBizCRM Staff –  4th August 2023
• Unlocking Success: Harnessing Cutting-Edge Technologies for Small Business Growth in the Digital Revolution – SmallBizCRM Staff – 22 August 2023
• Uncovering the Origins of Procrastination: Leveraging CRM for Effective Solutions –  SmallBizCRM Staff –  11th August 2023
• Unlocking the Power of Lead Magnets: How They Can Boost Your Business Success – SmallBizCRM Staff –  15th May 2023
• Understanding True CRM Costs Before Implementing an Enterprise Solution. – Curt Finch
• Understanding Lead Management: A Comprehensive Exploration of Purpose, Significance, and Implementation – SmallBizCRM Staff – 15th June 2023
• Unleash Your Business’s Potential with a Customizable CRM Solution – SmllBizCRM Staff -August 19th 2023
• Unleashing Employee Potential: The Benefits of Keeping Things Simple with CRM Solutions – SmallBizCRM Staff – 15th September 2023
• Unveiling the Backbone of Customer Relationships: The Crucial Role of CRM Support –SmallBizCRM Staff – 15th November 2023
• Unlocking Seamless CRM Success: Unleash WhatsApp Integration for Your Business! –  SmallBizCRM Staff – 12 August  2023
• Debunking Success Myths: How Implementing CRM Can Help Realize Your Passion – SmallBizCRM Staff – September  2023
• Unleash Your Business’s Potential with a Customizable CRM Solution – SmallBizCRM Staff – 11 October  2023
• Unlocking the Potential: How AI & CRM Can Propel Startups to Success –  SmallBizCRM Staff – 4 August  2023
• Unlock the Sales Tracking Powerhouse: What CRM can do for you!  SmallBizCRM Staff – 23rd June 2023
• Unlock Efficiency with Capsule CRM’s New Automation Features – SmallBizCRM Staff – 28 February 2023
• Unlocking Success: A Comprehensive Guide to Affiliate Marketing and Elevating Your Strategy with Post Affiliate Pro – SmallBizCRM Staff – 16th June 2023
• Unleash the Power of Customer Journey Mapping: Ignite Your Marketing Strategy with Insightful Understanding – SmallBizCRM Staff – 4 July 2023
• What’s New in Bigin by Zoho CRM? – SmallBizCRM Staff  – 16th March 2023 – 16th March 2023
• What are Business and Life Coaches? How could using Less Annoying CRM benefit them? SmallBizCRM Staff – 8 March 2023
• What are the features to consider in a mobile CRM? – SmallBizCRM Staff – 25 October 2022
• Why Sales and Marketing Alignment is Essential for Business Growth – SmallBizCRM Staff – 11th October  2023
• What are the benefits and disadvantages of on-premise CRM? – SmallBizCRM Staff 1 November 2022
• What is affiliate management and do you really need it in your business? Post Affiliate Pro
• What Popular Reports to Expect from Your Small Business CRM?  – SmallBizCRM Staff – October 2022
• What are the hidden costs of your small business CRM? – SmallBizCRM Staff – October 2022
• What Is Sender Reputation And How to Improve It? John Paterson – Really Simple Systems
• What are the hidden costs of your small business CRM? – SmallBizCRM Staff  – October 2002
• What Is CRM? It’s Not The Shoes! – Bob Thompson – Better known as the CRM Guru.
• What is WooCommerce? How can it Benefit from a CRM? – SmallBizCRM Staff – November 2022
• When should (or shouldn’t) you consider using a CRM Consultant? Ursula McGloughlin
• Why Less Annoying CRM is the Game-Changer You Need for Your Sales Tracking – SmallBizCRM Staff – 15th June 2023
• Why Lead Generation is Important and why CRM is the key to success – SmallBizCRM Staff – November 2022
• Why Customer Retention Is Essential To Your Brand’s Success  Jennifer Wilson
• Why should a Health Club implement a CRM? monday.com
• Why You Can’t Afford to Ignore Sales Force Automation Megan Monroe – Ontraport Growth Team June 2020
• What is WooCommerce and how can it benefit from a CRM? – SmallBizCRM Staff – November 2022
• Why you Need a CRM. What is a WordPress CRM – SmallBizCRM Staff – November 2022

• Peppers & Rogers Group. This dynamic duo wrote the book on 1 to 1 Marketing. Corporate stuff. Borrow from their strategies and best practises and apply them to your small business CRM applications.
• Bitpipe. Resource for CRM related white papers and more.

• Small Business CRM Solutions Provider Questionnaire. Ask your proposed vendor to fill in this document. It should help you decide their suitability as a potential CRM software vendor for your small business.
• How Small Businesses Can Leverage Open Source Technology. Is an Open source CRM a viable proposition for your small business?
• Why CRM? An anecdotal CRM primer.
• CRM Quotes. Useful quotations about CRM.
• CRM Market Statistics. Useful CRM statistics.
• CRM Definitions. See various definitions of CRM.
• Small Business Definitions. You get small businesses and then you get small businesses, depending on your country. What is your business defined as?

• Gamification Trends In CRM Software Development – SmallBizCRM Staff  Updated October 2022
• Sales Prospecting Software – SmallBizCRM Staff  Updated October 2022
• Sales Rep Software – SmallBizCRM Staff  Updated October 2022
• CRM Skype Integration – SmallBizCRM Staff  Updated October 2022