CRM Reading Lounge

Browse The Library For Essential CRM Reading Material

Find all your CRM, Sales, Marketing and related articles and eBooks here. Read informative, inspiring, thought-provoking articles, ebooks and guides to help you with your CRM initiative, increase sales, improve service and run your business effectively and profitably.

So kick off your shoes, put your feet up, and browse.

CRM Magazine Rack

  • CRM Buyer. Helpful information for companies interested in larger CRM systems.

CRM & General Articles



May 2024


Affiliate Marketing Articles

  1. Affiliate Marketing: A Lucrative Online Marketing StrategySmallBizCRM Staff – April 9th, 2024
  2. Affiliate Marketing: Turning Your Online Presence into ProfitSmallBizCRM Staff – April 30th, 2024
  3. An Introduction to Affiliate Marketing: Unveiling the Digital DynamoSmallBizCRM Staff – April 10th 2024
  4. Are You Leveraging the World of Advanced Features in Affiliate Team Management Software? – SmallBizCRM Staff – April 11th, 2024
  5. Best Practices to Boost Online Course Completion RatesSmallBizCRM Staff – May 21st, 2024
  6. Creating Careers: Empowering Growth with LearnWorldsSmallBizCRM Staff – Maly 13th 2024
  7. Deciphering the Best Affiliate Marketing Strategy: 7 Paths to SuccessSmallBizCRM Staff – May 23rd, 2024
  8. Demystifying LearnWorlds: The Ideal LMS Solution for Your OrganizationSmallBizCRM Staff – May 13th 2024
  9. Efficiency Redefined: Exploring the Features and Benefits of Affiliate Management SoftwareSmallBizCRM Staff – April 11th, 2024
  10. Engage and Educate: 7 Features Every E-Learning Platform NeedsSmallBizCRM Staff – May 13th 2024
  11. Exploring Diverse Affiliate Commission ModelsSmallBizCRM Staff – May 14th, 2024
  12. FAQS: Unveiling the World of Learning Management Systems (LMS) –  SmallBizCRM Staff – May 14th, 2024
  13. Five Commission Structures to Motivate Affiliates SmallBizCRM Staff – May 14th, 2024
  14. From Clicks to Cash: A Comprehensive Guide to Affiliate Marketing Mastery –  SmallBizCRM Staff – April 26th 2024
  15. How Can You Make Yourself Stand Out as an Affiliate Marketer?SmallBizCRM Staff – April 11th, 2024
  16. How to Promote Affiliate Links on Social Media for Free: A Guide for Novices –  SmallBizCRM Staff – May 16th, 2024
  17. How to Start Affiliate Marketing With No Money –  SmallBizCRM Staff – May 16th, 2024
  18. Is Affiliate Marketing Easy for Beginners? The Reality –  SmallBizCRM Staff – April 30th, 2024
  19. Is Affiliate Marketing Right for Your Business? Which Types of Companies Benefit the Least?SmallBizCRM Staff – April 10th 2024
  20. Leveraging Commission-Only Affiliates: A Solution for Enhanced Sales PerformanceSmallBizCRM Staff – May 18th, 2024
  21. Mastering the Art of Self-Advertising as an Affiliate MarketerSmallBizCRM Staff – May 2nd, 2024
  22. Maximizing Profits: The Ideal Industries for Affiliate Marketing   – SmallBizCRM Staff – April 9th 2024
  23. Optimising Training Management & Maximizing ROISmallBizCRM Staff – May 14th, 2024
  24. The Commission Conundrum: Navigating the Terrain of Affiliate StructuresSmallBizCRM Staff – May 16th, 2024
  25. The Lucrative World of Affiliate Marketing: A Gateway to Passive IncomeSmallBizCRM Staff – May 2nd, 2024
  26. The Importance of Affiliate Management in Sales, Marketing, and Management Sectors: Maximize Your Affiliate ProgramsSmallBizCRM Staff – April 4th, 2024
  27. Thriving in Affiliate Marketing – Unlocking SuccessSmallBizCRM Staff – April 9th, 2024
  28. Unveiling the Essence of Software as a Service (SaaS)SmallBizCRM Staff – April 9th, 2024
  29. Unveiling the Power of Affiliate Management: Boost Your Business with Strategic PartnershipsSmallBizCRM Staff – April 11th, 2024
  30. What are the Key Features Unleashing the Power of Affiliate Management Software for Optimizing Your Program’s Success?SmallBizCRM Staff – April 11th, 2024

CRM Articles

  1. Ace Your Sales: 9 Amazing Outbound Scripts for SuccessSmallBizCRM Staff – May 10th, 2024
  2. Adventures in Wonderland: Unleashing PPC Prowess!SmallBizCRM Staff – May 20th, 2024
  3. Boost Your Business: Essential Tips for LinkedIn Lead Generation –  SmallBizCRM Staff – May 18th, 2024
  4. Building Lasting Connections: The Power of Personal Selling in Sales SuccessSmallBizCRM Staff – May 9th, 2024
  5. Bursting with Brilliance: Innovative Sales Solutions to Blow Your MindSmallBizCRM Staff – May 10th, 2024
  6. Empower Your Business with the Best Account Management Software CRM –  SmallBiz CRM Staff – May 16th, 2024
  7. Essential CRM Features for Startups: What to Look For –  SmallBizCRM Staff – May 19th, 2024
  8. Freelance Freedom: How CRM Can Empower Your Solo JourneySmallBizCRM Staff – May 2nd, 2024
  9. Freelancers: How to Generate Passive Income with ConvertKitSmallBizCRM Staff – May 9th, 2024
  10. From Flash Sales to Loyalty Programs: Elevate Your Sales GameSmallBizCRM Staff – May 9th, 2024
  11. From Pitch to Connection: Revolutionizing Sales Tactics –  SmallBizCRM Staff – May 10th, 2024
  12. Mastering Personal Selling: Types, Techniques, and Tools for Sales Success: FAQsSmallBizCRM Staff – May 9th, 2024
  13. Navigating the Startup CRM Landscape: Top Solutions for Seamless GrowthSmallBizCRM Staff – May 20th, 2024
  14. Revolutionize Your Sales Process with Lead Management ToolsSmallBizCRM Staff – May 16th, 2024
  15. Sales Success: A Deep Dive into the Personal Selling ProcessSmallBizCRM Staff – May 2nd, 2024
  16. The CRM Edge: Elevate Your Business with Essential Features and FunctionalitiesSmallBizCRM Staff – May 16th, 2024
  17. The Customer Experience Evolution: Maximizing Touchpoints for Lasting ImpactSmallBizCRM Staff – May 10th, 2024
  18. Transform Your PPC Ads with These Proven A/B Testing Hypotheses – SmallBizCRM Staff – May 17th, 2024



April 2024




CRM Articles



March 2024





February 2024



January 2024


December 2023

November 2023

Earlier Articles

Additional CRM Resources

  • Peppers & Rogers Group. This dynamic duo wrote the book on 1 to 1 Marketing. Corporate stuff. Borrow from their strategies and best practises and apply them to your small business CRM applications.
  • Bitpipe. Resource for CRM related white papers and more.

Useful Documents

Additional CRM Articles

CRM 101

  • Your CRM 101 Primer To Selecting & Implementing Small Business CRM Solutions. What is a CRM? What CRM is going to work for you? – Updated January 2024
  • SmallBizCRM Staff  Updated January 2024
  • Managing CRM Presentations. Here are a few tips to help you get the most out of the CRM presentation: SmallBizCRM Staff  Updated January 2024