CRMs for the Beauty and Wellness Industry

Why the Beauty, spa and wellness industry needs a CRM. The beauty industry is one of the most competitive, with an overwhelming amount of cosmetic products on offer. Companies in this category strive for relationships with customers. They rely on technology to find customers, engage with them, and even match them with specific products. CRM software systems for this industry can be used by businesses ranging from a single operator salon business to a full service spa with many employees, to achieve the goal of satisfying and retaining clients.

Booker Software

MINDBODY acquired Booker Software in April 2018

Booker understands the challenges business owners face. Booker provides the tools needed in one cloud-based platform, making it easy to access a business from a computer, tablet, or smartphone. It is also easy for customers/clients to book appointments and classes—even after business hours—from a website, social account, or mobile app. Booker has a in cloud-based business management system which enables service business to sell their services online, through their website and a network of partner sites and apps, creating a seamless online booking experience for consumers.

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Capsule CRM

CapsuleCRM has earned a substantial following in the web based aka /hosted/cloud/SaaS/online CRM market. It first went live in 2008, and has seen a fairly quick rise in popularity. It brands itself as a simple to use relationship management tool, and it is exactly that; Capsule focuses on tracking relationships and sales pipelines, plain and simple. It offers less functionality in other aspects of CRM such as campaigns and reporting, yet as a CRM for smaller businesses, not seeking all the bells and whistles (and the accompanying complexity), Capsule is pretty much…

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Created in 1999, BeautyTrack beauty salon software was developed to allow the hair salon owner control over the salon. Features like Recurring  and Standing Appointments, Double Booking alerts, Employee Security, Employee Commissions, Scheduling, E-Mail Marketing, Direct Mail Marketing, and Inventory makes BeautyTrack a system with the tools needed to run a hair salon or day spa.

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Belliata Salon Software

Belliata is a free cloud based salon software for nail salons, spas and hair/barber salons. Belliata software schedules staff, allows clients to make on-line bookings at their convenience and follows up with automated reminders freeing reception and reducing no shows. The customer tracking solutions allows users to follow up on customers’ requirements, preferences and personal details. Belliata is easy to install and the reporting is simple to understand and will give a clear overview of the businesses finances. A free forever version is offered with the priced version starting at $5 per user.

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Insight Salon Software

Insight Salon and Spa Software is a system designed  for use in managing a salon, spa, tanning or medi-spa business. This software is currently being used by businesses ranging from a single operator hair salon business to a full service spa with many employees. The Insight system can handle anything from a single PC to 100 computer networks and centralized call centers. Pricing starts at $35pm.

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Salon management software from MINDBODY provides a salon POS system, online booking, stylist commissions, inventory tracking and more. This salon software is designed to provide everything needed, anywhere it is needed . The MINDBODY mission is to leverage technology to improve the health and wellness of the world. MINDBODY employees can choose to participate in the corporate Wellness program, supporting local clients.

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PerfectMIND aims to make managing all areas of a gym fitness center or martial arts studio easy. Areas from membership and scheduling, to monthly invoicing and processing as well as marketing, e-mail and a website are covered, making it unnecessary to use multiple software solutions. PerfectMIND is cloud-based so there is no software to buy, install or update, and a business can be run from anywhere, using any device with an Internet connection. PerfectMind has customizable features which allow unique databases to be created. A free demo is available.

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Phorest Salon Software

Phorest Salon Software helps  master Retention Marketing – the art of getting existing clients back more and spending more. The happier existing clients are, the more money a salon makes and  more new clients  are  obtained  through referrals. Phorest provides a range of spa management software tools such as a salon-branded TreatCard and iPhone app, SMS, email, Facebook and Twitter marketing tools plus a client card iPad app and a range of management reports. Quotes are available on request.

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SalesVu, a comprehensive cloud based system, is also a complete Beauty and Wellness Management system. SalesVu offers beauty and wellness management software to help run a Salon or Spa effectively from anywhere. All a user will need is this all-in-one solution. The Point-of-Sale app and cloud-based portal will allow the management of everything from employee scheduling to invoice management from one simple app. Leave the finances, marketing, and tedious business operations to Sales Vu’s POS software so that all focus can be on making clients feel special. Pricing starts at $75pm with a 15 day free trial on offer.

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Salonist Software

Salonist is a cloud-based salon management solution that helps salon owners manage day-to-day business operations. Key features offered by Salonist include staff management, appointment scheduling and client records management. The solution also assists users with alerts and reminders for pending payments, membership renewals, client birthdays, anniversaries and more. Pricing starts at $49 per month for the basic plan and  $99 per month for the premium plan.

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Smallbiz Salon Software

Smallbiz Salon Software provides software solutions to the Hair and Beauty industry. They offer the confidence of an exceptional business management software package, tailored to the needs of your business. They have also created a system that not only covers the basic needs of the day to day running of the salon but allows the latest technology and features to be at your finger tips to help grow and strengthen your business. Their aim is to put meaningful, useful, profit-generating information at the finger-tips of salon managers at an affordable price.

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Salon Iris

Salon Iris is a salon appointment software that provides flexibility for all a busy salon demands. Plan the day, rebook clients, and manage confirmations from anywhere using iPhone, iPad, and Android apps and Remote Web Access. Salon Iris will automatically send appointment reminders, birthday greetings, and specials, and take online appointment requests any time. Salon Iris starts at just $29/month for booth renters and 3 users are $59! A free trial is offered.

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Store Vantage

Founded in  2010, Store Vantage is a SaaS scheduling and CRM system for appointment-based businesses as well as an online schedule and marketing software for salons,spas and pet groomers. The day-to-day scheduler, which can be used anywhere, prevents over and double booking.  Reminders via email and text messages remind clients of appointments. The personal information of each client is stored so that therapists, stylists and groomers have an on hand history of each client. Therapists can receive feedback using this system and notifications of specials and promotions can be sent out. Free for ten customers then pricing starts at $19pm. A free trial is offered.

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Vagaro is a Salon and Spa software available on Apple and Android App stores. Vagaro provides a secure App and are a hosted secure cloud solution that works with Macs, PCs and even Chromebooks. They provide the latest technology by supporting wearable devices like android watches and soon, apple the watch. For Salon owners Vagaro provides a Salon Software that takes care of their book keeping, payroll, inventory, clients data base. Vagaro are able to securely handle big businesses as well as single chair/booth renters IT needs. Pricing starts at $25pm with a free trial offered.

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