CRMs for Education : Enrolment, Class Courses etc.

How can a CRM assist Education and Higher Education Institutions? More higher education institutions (HEIs) are now adopting Customer Relationship Management systems to attract, retain and serve its students. Viewing students as customers and implementing a CRM can help an institute gain an edge in a highly competitive marketplace. CRM is powerful tool which, if properly leveraged, can provide insights about your customers, students in this instance, allowing you to develop stronger and more personal relationships, not just with prospective and current students, but also the alumni.

As an educator, you need an educational management system that can help you effectively oversee your students, curriculum, and administrative tasks. Here are some critical features to consider:

Student Information Management:
A reliable educational management system should offer comprehensive student information management capabilities. This includes the ability to maintain and organize student profiles, including their personal details, contact information, attendance records, academic progress, and any specific notes or important data related to their educational journey.

Lesson and Curriculum Planning:
Look for an educational management system that provides tools for lesson planning and curriculum management. This should encompass features such as creating lesson schedules, designing lesson plans, managing educational resources, and aligning curriculum with educational standards.

Assignment and Assessment Tracking:
Effective educational management requires tracking assignments, assessments, and student performance. Seek a system that enables you to record and evaluate assignments, quizzes, exams, and other assessments, along with the ability to provide feedback to students and monitor their progress.

Communication and Collaboration:
Facilitating communication between educators, students, and parents is crucial. Choose a system that offers communication tools, such as messaging, announcements, and discussion forums, to enhance collaboration and keep stakeholders informed.

Resource and Content Management:
Educators often handle a wealth of teaching materials, digital content, and resources. A good educational management system should include content management features for storing, organizing, and sharing resources securely with students and colleagues.

Attendance and Scheduling:
Efficiently manage class schedules and attendance records with a system that offers scheduling tools, attendance tracking, and the ability to generate reports to monitor attendance trends.

Grading and Reporting:
Ensure your system supports grading and reporting functionalities. This includes the ability to input grades, calculate GPAs, and generate transcripts and progress reports for students and parents.

Every educational institution has unique needs. Look for a system that allows customization, enabling you to tailor the software to your specific requirements, including creating custom fields, workflows, and reports.

Integration with Educational Tools:
To streamline your educational processes, choose a system that integrates seamlessly with other educational tools and software, such as Learning Management Systems (LMS), e-learning platforms, and student information systems.

Security and Data Privacy:
Protect sensitive student data by selecting an educational management system with robust security features. This should include data encryption, user authentication, and data backup and recovery options.

When selecting an educational management system for your institution, prioritize features such as student information management, lesson and curriculum planning, assignment tracking, communication tools, resource management, attendance and scheduling, grading and reporting, customization, integration with educational tools, and robust security. By choosing a system that encompasses these elements, you can enhance your educational processes, improve communication, and effectively manage your institution's educational activities.



Capsule CRM


Capsule, the ideal CRM for schools, enables you to effortlessly access student contacts, efficiently …

Capsule, the ideal CRM for schools, enables you to effortlessly access student contacts, efficiently handle meetings and appointments, elevate student acquisition rates, and prioritize a remarkable educational experience. All these functionalities are seamlessly integrated into one central location. With Capsule, you can effectively organize and utilize the necessary data for retaining and communicating with various stakeholders, ensuring a comprehensive approach to managing student interactions and fostering a positive educational environment.

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Discover an innovative academic management solution with This dynamic platform …

Discover an innovative academic management solution with This dynamic platform streamlines project, assignment, and class management, regardless of your location. It seamlessly integrates with your daily tools, ensuring a smooth academic experience. Ideal for educators in various settings, from colleges to elementary schools, it simplifies tasks such as monitoring student progress, managing administrative duties, and handling educational databases, making academic life more efficient and user-friendly.

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Bigin by Zoho CRM


Managing schools or students in your tuition can be complex. Keeping track of numerous records can be  …

Managing schools or students in your tuition can be complex. Keeping track of numerous records can be challenging. That’s where CRMs come in, but many traditional CRMs are overly complicated. Bigin, on the other hand, offers a tailored solution for schools, colleges, and tutors. It understands the unique needs of educational institutions, providing a simplified interface with customizable pipelines for various operations like admissions and more. Bigin streamlines record-keeping and supports diverse school management tasks effortlessly.

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Applane Education, a Cloud ERP for Education, is an example of delivering automation through integrated modules that cover activities that take place in the school. Apart from imparting education there are numerous activities that an educational institute has to manage. A bottleneck at one place can affect the core function of imparting quality education. Applane Education takes care of these bottlenecks and streamlines the processes. Applane Education empowers educational institutions to focus on delivering high-quality education, while taking care of administrative tasks and assisting in repetitive resource intensive activities through automation. Applane provides application suite Applane for Education and Applane for Business for K-12 schools and services. Pricing starts at $10 per month per student with a free trial on offer.

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Designed specifically to meet the needs of higher education, FULL FABRIC offers solutions for recruitment & admissions, student management and alumni management. This is an all-in-one recruitment, admissions and CRM platform built for higher education institutions to manage the entire student life cycle from initial enquiry to alumni relations.. FULL FABRIC helps universities to keep track of alumni, such as any changes of employment or contact information. A demo is available on request.

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Admissions Plus Pro

Admissions Plus Pro by Rediker makes it easy to track and communicate with each applicant step by step through the admissions process, from initial inquiry through acceptance and enrolment. Admissions Plus Pro stores and presents data on your prospective students in an organized and intuitive format. Quickly and easily view prospect’s admission status, school and program applied for, application, portfolio items and more! Request a demo to learn more. A free demo is offered.

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Azorus is a CRM solutions firm catering exclusively to the higher education market. With the right combination of technology and support, we help higher education institutions transform their recruitment and enrolment efforts.  Easy to implement and cost effective Azorus allows you to select the functionality that precisely meets your needs. Since 2002, Azorus has been working with a wide range of higher education institutions in Canada, the USA, the UK and the Netherlands.

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Ellucian CRM

Built for higher education. Ellucian CRM suite is the most comprehensive set of lifecycle solutions made to help engage constituents consistently, improve efficiency, and more. Ellucian CRM helps you build real relationships with students and give them every opportunity to succeed, through personalized engagement

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Enrollment RX

Enrollment Rx is a higher education technology company that provides innovative cloud-based CRM solutions for educational institutions. At Enrollment Rx, they believe that institutions of higher education should have access to the same tools and technologies used by the most successful companies. That is why Enrollment Rx delivers products on the Salesforce platform that turn the world’s best CRM into an unmatched tool for recruitment, admission, decisions (R.A.D.) and much more. With the power of the Salesforce platform, Enrollment Rx provides a complete CRM solution for colleges of any size looking to streamline processes, increase enrollment, and make life easier for their end users and system administrators. Enrollment Rx provides implementation, integration, and training for both Salesforce and the Enrollment Rx products in a detailed and timely manner, with a practiced and proven scope-of-work.

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Jenzabar One

Jenzabar One is keeping up with trends in the modern world. There is a shift in the way students consume higher education. Students are looking for a more personalized and connected experience with choices in how, what, when, and where they learn. They want responsive and easy administration. They are mobile and technology savvy…and they expect you to be too. Jenzabar’s student information systems have been chosen more often than any other SIS over the past ten years. Exclusively serving higher education, Jenzabar’s software and services are designed to drive higher performance in every department at your institution.

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To find out how various Educational Institutions have benefited from implementing a CRM system go to our Case Studies page