Best CRM’s for the Gambling/Casino Industry

How the Gaming/Casino Industry can benefit from CRM implementation Effective CRM programs can enable gaming companies to better understand customer behavior, simplify marketing and customer engagement, undertake more efficient customer acquisition and retention, reduce churn, provide better customer service, effective cross-selling and increase the measurability of marketing campaigns.


Five9

Sponsored

Five9 provides advanced tools for managing gaming and casino industry call centers, regardless of whether they provide inbound, outbound or blended service. The hosted system also easily integrates with many popular CRM systems. With Five9, companies see reduced costs, increased productivity, and happier customers. Whether you need software to manage your inbound, outbound, blended, or multi-channel contact center, Five9 has a product to meet your unique business needs.

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Daylite

4.6

Made for businesses on the Mac, iPhone & iPad. Organizes your customers, schedule, tasks, notes, and more in one app. Businesses that have up to fifty users, love the ease of use and elegance of Apple devices, and are looking for an all-in-one solution to track their clients, manage their schedules/meetings, notes, tasks, emails etc. will find Daylite very helpful. The CRM can be customized for almost any industry,

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Infusionsoft

4.8

Excellent web based CRM solution for small to medium companies seeking a comprehensive and reliable CRM.  Infusionsoft is a powerful all-in-one solution and a wise choice for small businesses. The Infusionsoft platform provides users with the tools to organize their customer information and daily work in one place. Users can create and manage estimates, proposals and quotes, then get clients to review and accept them easily on their phone. Infusionsoft  can convert quotes into invoices in one click.

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Five9

Five9 provides advanced tools for managing gaming and casino industry call centers, regardless of whether they provide inbound, outbound or blended service. The hosted system also easily integrates with many popular CRM systems. With Five9, companies see reduced costs, increased productivity, and happier customers. Whether you need software to manage your inbound, outbound, blended, or multi-channel contact center, Five9 has a product to meet your unique business needs.

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1Click Games

1Click Games is a supplier of white-label solutions for both iGaming startups and existing operators. They focuses on fast integration, ensuring rapid and cost-effective time to market for all their licensees. Operators are provided a complete turnkey gaming business with a full suite of iGaming products including casino, sportsbook, lottery, virtual sports, mobile casino and live casino, all deployed under the industry’s unified management platform, as well as services like sub-licensing, branding, content management, etc. 1Click Games realizes the potential in bringing together a number of the gaming industry’s successful content and software providers by integrating a carefully selected set of third party providers into one easy-to-use platform.

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BizAcuity

BizAcuity, founded in 2011, is a fast growing Business intelligence strategy company, providing reliable, scalable and cost effective consultancy and services to clients across the globe. They help Casino operators & other land-based gaming operates overcome challenges in many areas, especially in retention and understanding how to keep their players playing for longer through agile and well integrated BI systems. They provide you the right decision making tools to achieve your business vision through architectures and technologies to fulfill your goals.

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