bpm’online

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Description:

SmallBizCRM Recommended

Recommended. Multi award winning CRM bpm'online is a cloud based CRM that delivers end-to-end sales processes to manage the complete customer journey – from lead to order, and continued account maintenance. Best-in class technology enables the system to connect the dots between marketing, sales and customer service, allowing companies to effectively manage every stage of customer interactions.Three solutions are offered

  • Team: a perfect fit for small and medium business with direct sales teams;
  • Commerce: best choice for e-commerce;
  • Enterprise: for medium and large enterprises to manage multiple sales channels including field sales, wholesale distribution, e-commerce and POS.

Take advantage of the out-of-the-box sales processes that guide you through the most effective actions to make the most of your sales pipeline, minimizing missteps and boosting results. Pricing is available on request. A free trial is available.

Software Details
  • Appointment Management
  • Customer Management
  • Email Integration
  • Lead Management
  • Marketing Management
  • Order Management
  • Sales Management
  • Live Chat
  • Alerts/Escalation
  • Contract Management
  • Customer Database
  • Inbox/Queue Management
  • Knowledge Base
  • Known Issue Management
  • Surveys & Feedback
  • Automatic Customer Notices
  • Complaint Monitoring
  • Work Order Management
  • Help Desk
  • Account Management
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Country:

Australia; Singapore; United Kingdom; United States of America

Deployment: Cloud, SaaS, Web, Installed Windows, Mobile - Android Native - Mobile - iOS Native
Free Trial: Yes
Support: Online, Business Hours, 24/7 Live Rep
Training: Documentation, Webinars, Live onLine, In Person
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Need a CRM?

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Needs Analysis Quiz

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