- Analytics
- Chatbot
- Communication Management
- Feedback Management
- Live Chat
- Multi-Lingual
- Reporting/Analytics
Bold360 is a customer engagement solution that provides businesses with customer insights to deliver richer and more personalized experiences in real time. Bold360 provides the digital channels and tools needed to engage and support consumers as they move across self-service and agent-assisted channels like chat, email, messaging and social, while presenting agents with the full context of those interactions. This unified experience simplifies the agent workflow and provides them with a complete view of each customer, improving contact center efficiencies and delivering better customer experiences. Bold360 improves contact center efficiencies and delivers better customer experiences. Two pricing plans are offered, details of which are available on request.
- Calendar/Reminder System
- Campaign Management
- Document Storage
- Email Marketing
- Free Version Available
- Lead Scoring
- Marketing Automation/Integration
- Segmentation
- Task Management
HubSpot is a leading inbound marketing and sales platform. Since 2006, HubSpot has been on a [...]
HubSpot is a leading inbound marketing and sales platform. Since 2006, HubSpot has been on a mission to make the world more inbound. Today HubSpot’s software, services, and support are utilised globally to transform the way they attract, engage, and delight customers. HubSpot’s inbound marketing software ranked highly in customer satisfaction, including social media publishing and monitoring, blogging, SEO, website content management, email marketing, marketing automation, and reporting and analytics, all in one integrated platform. Sidekick, HubSpot’s award-winning sales application, enables sales and service teams to have more effective conversations with leads, prospects, and customers. HubSpot is a Free CRM. The priced plans offered start at $50 per month. A free trial is offered with each priced plans. A full breakdown of the pricing is available on the website. Supoort and training is also offered.
- Lead Management
- Lead Nurturing
- Multi-Country
Artesian's social intelligence platform delivers focus and the insight you need to exploit connections and social graphs to facilitate deeper engagement in competitive landscapes. With the Artesian Social Intelligence Platform B2B enterprises can commercially leverage valuable web based insights, and change the way you engage with customers. A free trial is available.
- Communication Management
- CRM
- Data Management
- Document Management
- Mobile Access
- Performance Management
- Reporting
- Website Integration
Touch Ahead Software develops cutting edge SaaS solutions. Touch Ahead's premier product EquityTouch™ is a cutting edge, web-based CRM solution enabling organizations to intelligently manage new business opportunities. Equity Touch™ sets a new web application standard. It does this by delivering the best performance, the most relevant features, in a completely customizable interface, with unrivaled ease and speed. EquityTouch offers two pricing plans. The Lite Service License at $50 per user per month and the Full Service Licence at $125 per user per month. A demo is available on request.
- Analytics
- Communication Management
- Customer Profiles
- Customer Segmentation
- Data Integration
- Data Matching
- GDPR Compliance
- Multi-Country
- Multi-Location
- Personalization
- Predictive Modeling
AgilOne knows marketers want to move from mass marketing to individual marketing. They aim to bring predictive marketing to everyday marketers restoring the personal relationships customers once had with companies. They also hope to eliminate junk marketing and the irrelevant emails which clutters inboxes. AgilOne brings customer data together, across all channels. Their technology makes that data clean and applies self-learning, predictive algorithms and triggers the right hyper-personalized message or right-sized offer at the right time. Users can leave the data science to AgilOne and focus on making marketing relevant again. Various pricing plans are offered. Pricing is available from website. An online demo is available.
- Call Center Management
- Customer Engagement
- Performance Management
Aspect brings customer contact to every functional area of an enterprise. Aspect's service ensures you get the most out of your technology investments. All services are backed by a knowledge of products and business processes, full team accountability with a single point of contact, and a unique customer-centric methodology. Aspect will help you build, enhance and sustain stronger relationships with your customers by uniting your enterprise with next-generation customer contact. Pricing is from $79.00/month/user. A more in-depth breakdown of pricing can be obtained on application from the website. A free trial is also available.