Product Features:
  • Access Controls/Permissions
  • Alerts/Notifications
  • Call Center Management
  • Contact Management
  • CRM
  • Content Management
  • Customer Engagement
  • Self Service Portal
Boston, Massachusetts - MA, United States
Product Information

Help Scout is a simple help desk software empowering small businesses to deliver personalized customer support at scale. Help Scout enables teams to deliver personalized email customer service that scales for a growing business. Any team of two or more can collaborate in real-time, keep track of customer history automatically and stay on the same page. A free version is available. Pricing starts at $8 per person per month for the Basic Plan up to $27 per user per month for the Plus Plan.