Help Scout is a simple help desk software empowering small businesses to deliver personalized customer support at scale. Help Scout enables teams to deliver personalized email customer service that scales for a growing business. Any team of two or more can collaborate in real-time, keep track of customer history automatically and stay on the same page. A free version is available. Pricing starts at $8 per person per month for the Basic Plan up to $27 per user per month for the Plus Plan.