FTS is a leading provider of Billing, CRM and Business Control solutions for communications and content service providers. By analyzing events from a business standpoint rather than just billing them, FTS allows providers to better understand their customer base and leverage business value from every event and interaction. Leap CRM by FTS is a telco-specific business-process-driven CRM solution. Leap CRM also provides convergent charging, billing, and customer care software solution characterized by flexibility and ease of use. It also enables service providers to deploy new marketing plans and billing services at the speed of marketing thinking.