Product Information

TeamSupport is a web based, enterprise class customer support management system designed for B2B technology companies as well as institutions providing external support. In short, they help companies excel at managing their customer support communications through the channel most comfortable to them – telephone, web, e-mail or chat – all from the cloud. TeamSupport helps companies break down departmental silos. Customer Support, Product Development, Product Management and various IT teams can easily share data across the enterprise. This keeps everyone in the loop – including the customer base – and dramatically increases customer satisfaction. Pricing starts at $35 per month up to $45 per month. A free trial is offered.