- Call Center Management
- Campaign Management
- Contact Management
- Customer Support
- Document Management
- Email Marketing
- Interaction Tracking
- Lead Management
- List Management
- Marketing Automation
- Social Media Integration
- Product Catalog
Pricing starts from
$99 one time user
Mobile Access
Free Version
Amount of users
1+
Training/Documentation
Online Support
Overview of Ace Contact Manager provided by Vendor. Independent Review to follow.
ACE Contact Manager by SSG India is a versatile CRM software which allows you to keep track of all your contacts in an organized manner and perform an array of CRM related activities. Over the years, the software has added new features which have enabled grouping and categorizing of your contact, maintaining address books, tracking and scheduling of events, assigning tasks etc.
The software is much more that the normal contact management functionality as the name suggests. It has a powerful Calendar feature which allows you to keep track of the events and a task manager which makes task keeping and assignment very easy.
The to-do list is another powerful feature which enables prioritising of various activities, along with the resource assignment and description of the activity.
An invoice management facility which is inbuilt in to the new version, which enables tracking of invoices and taking appropriate actions which can also be linked to the contacts database.
The software can also be used as a CRM software for small businesses by making use of the ‘Filing System’ facility which allows grouping and categorising customer issues and requests.
Being a standalone program, the software is quite fast compared to similar ones in the market and searching and retrieval of data is really quick.
In short, ACE Contact Manager is a tool suitable for small and medium businesses which does not want to make heavy investments in costly CRM and scheduling software and aims at providing best value to customers.