Maple CRM is a web based CRM software which can help in managing customer relationship from end to end. To get in the sales opportunity, categorizing the customers, to improve the sales activity and the business process, provide a better customer service and to maintain the customer data.
Maple CRM is one such CRM which has been tailored to the needs of any business management. Developed to suit the today’s office environment and focused on reducing the time and effort. With a quick access to the software by just a click and option of multiple users using the software at the same time, we can access the software from anywhere in the world.
Further glance on various features of Maple CRM:
Lead Generation from websites or any web pages:
Convert your website queries into Maple CRM automatically. Further more, use the same integration code for getting accounts(customer, leads) automatically from any web pages.
Zipdial Integration:
ZipDial acts as a toll-free number, and the user experience is as simple as making a missed call. Once the user dials this toll-free number, automatically the lead is created in Maple.
Email Lead Generation:
Maple will automatically capture the details from the emails and will create the lead for you.
Manage activities and schedules:
We can have multiple activities under a customer and can set up schedules to take action on time. The activities can be assigned to the staff and they can further work on it. They can add all the details related to the activity in the activity notes.
Schedule notification on Email or SMS:
Get the details of the schedules for the day on email without even accessing the software and get the schedules on SMS without any access to internet.
Archive old accounts:
We don’t have to delete leads or customer data. Instead archive those unwanted accounts and have access to the general data anytime you need it. You can restore the customer account whenever required.
Single Page administration:
Everything related to the customer can be done in a single page itself. No complexity involved. It allows you to work on managing of accounts, activities and schedules; sending emails or SMS to the customers instantly.