Hive Review

"Hive is a robust CRM platform that provides a comprehensive perspective on your customers, enabling you to efficiently gather, structure, and assess their data for a deeper understanding of the customer journey."

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30 October 2023
  • Product Features
  • Collaboration Tools
  • Calendar Management
  • Forecasting
  • Reporting/Project Tracking
  • Time & Expense Tracking
  • Utilization Reporting
  • Multiple Projects
  • Project Planning
  • Task Management

Free Subscription

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Mobile Access

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  • Expert Review

Review of Hive: A Comprehensive Project Management and Collaboration Software


Hive, founded in 2015, is a project management and collaboration software designed to enhance workplace productivity for companies of all sizes. Built with a user-centric approach, Hive constantly evolves based on customer feedback and needs. This software provides a centralized workflow management system, streamlining project management and team collaboration. In this review, we will explore Hive’s core features, ease of use, customer support, pricing, and its suitability for various industries.

Understanding Hive

At first glance, Hive may appear complex with its multiple windows, tabs, and details. However, it offers a guided checklist, “Hive mastery,” to help users navigate its features and functionality seamlessly. The main view provides access to all essential components, including a messaging panel, project panel, and more, making it an efficient and user-friendly project management tool.

Core Hive Features

Hive offers a range of features to facilitate the entire project management lifecycle. Notable features include:

  1. Hive Goals and Reporting: This goal-setting feature allows users to set objectives, break down projects, and assign tasks. It provides a centralized dashboard for tracking progress.
  2. Time Tracking: Hive’s native time tracking simplifies task time recording, making it useful for both resource management and individual time tracking.
  3. Communication and Collaboration Tools: Hive’s instant messaging app supports group and individual conversations, file sharing, and video chats.
  4. Kanban Boards and Gantt Charts: These features enhance project visibility and scheduling, making it ideal for managing complex projects.
  5. Mobile App: The mobile app allows users to manage tasks, share files, and communicate on the go, offering impressive functionality.
  6. Drag-and-Drop Tools: The drag-and-drop feature improves software navigation, making it easier to share files and communicate changes.
  7. Hive Integrations: Hive offers over 1,000 integrations, including Salesforce, Slack, Zoom, GitHub, and Google Drive.

Hive Ease of Use

Hive boasts a visually appealing user interface that caters to both new and experienced users. With mobile apps for iOS and Android, users can conveniently manage tasks, create new ones, and assign work on the go. Built-in automation and scalability ensure Hive can adapt to evolving project requirements.

Hive Customer Service and Support

Hive’s customer service is slightly above average, with room for improvement. Support resources include a knowledge base, live chat, and email support. Live training sessions, webinars, and coaching provide users with in-depth knowledge. However, phone support and dedicated customer success managers are not readily available for all users.

Hive Pros and Cons


  1. Intuitive and clear interface.
  2. Excellent scalability for businesses of all sizes.
  3. Extensive third-party integrations.
  4. Powerful reporting and analytics tools.


  1. Some advanced features have a steep learning curve.
  2. Additional features may cost extra.
  3. The mobile app has limited functionality.

Optimal Applications of Hive and Industries Where It Excels

Hive’s versatility and scalability cater to various users, including small or large teams, enterprises, and different industries. It excels in the following areas:

  1. Team: Design teams, operations teams, NGOs, and marketing teams can use Hive for tracking initiatives, optimizing planning, fundraising, and managing campaigns.
  2. Workflow: Hive supports project and resource management, client engagement, goal tracking, and cross-company collaboration, making it ideal for streamlining workflows.
  3. Company Type: Enterprises, agencies, nonprofits, and companies with remote teams can leverage Hive for project management, project execution, client communications, planning, fundraising, and remote collaboration.

Hive is a versatile platform suitable for professionals in marketing, event management, finance, education, as well as creatives, freelancers, and designers


Hive offers a range of pricing options:

  • Solo: Free forever for up to two workspace members with basic features.
  • Teams: $12 per user per month (annually) or $18 per user per month (monthly) with unlimited users, storage, and additional features.
  • Enterprise: Custom quotes with enhanced security, advanced features, and professional services.


Hive is a robust project management and collaboration software that caters to a broad spectrum of users and industries. Its user-centric approach, comprehensive feature set, and scalability make it a valuable tool for improving workplace productivity. While there is room for customer support enhancements, Hive’s intuitive interface, extensive integrations, and powerful reporting tools make it a competitive choice in the project management software landscape.