CRMs for SMBs

If you want to find out about the best SMB CRM software solutions, but aren't interested in the large business solutions on this page, then you're welcome. The small to medium sized business solutions on this page are ideal for you, but would probably be too costly and advanced for the small guys. In the United States, a small/medium sized company refers to a company with between 20 and 150 employees and revenues of under $500 million. That would be a very big company in many other countries!

The SMB CRM and sales automation products listed below are sophisticated products, and hence come with a certain degree of complexity, necessitating the use of consultants and pre and post sales support, as well as additional costs. Therefore, budget accordingly. It’s a good time to buy these products. According to AMR Research’s research on the SMB CRM market, less than 30% of SMB’s are currently using CRM software. With over $44 billion in sales predicted for CRM software over the next eight years, this might be an opportunity for you to establish a competitive edge.

To find out more about CRM software that matches your business, please visit our CRM Finder and get recommendation based on your responses, Visit our CRM Needs Analysis here.

Bigin by Zoho CRM

4.9

The definition of what a small business is can differ vastly. With this in mind, Bigin designed something that …

The definition of what a small business is can differ vastly. With this in mind, Bigin designed something that will serve most businesses while keeping the small solo entrepreneur in mind. For many freelancers and individuals, there is a real danger of being bogged down by old outdated spreadsheets and  missing out on great business deals by not following up on new leads. Small solo entrepreneurs who make a bad CRM choice can  find themselves stuck with an expensive system that has features they will never use.  For this reason Bigin comes highly recommended. They are reasonably priced, easy to install and and offer a free trial.

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Capsule CRM

4.9

Capsule CRM describes itself as “Simple yet powerful CRM”. That’s a big plus for SMBs that are looking to give …

Capsule CRM describes itself as “Simple yet powerful CRM”. That’s a big plus for SMBs that are looking to give their sales teams the benefits of CRM software without an overly technical approach. Capsule CRM makes it easy to track and trace opportunities and a starter version of the CRM solution, with basic features for up to two users and room for 250 sales contacts, is available for free.

Both the Professional version of the software ($18 per user per month), which allows 50,000 sales contacts and 10GB storage per user, and the Teams version of the software ($36 per user per month), which allows 50,000 sales contacts and 10GB storage per user, can be trialed free for 30 days.

Capsule CRM includes straightforward contact management features, allowing sales staff to segment their audiences. The CRM solution includes strong customization and personalization. Advanced sales reporting is an additional feature in the Teams version.

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If your CRM is suitable for this industry and you would like to see it here,  please contact us.

Less Annoying CRM

4.8

Less Annoying CRM presents only the much needed functionalities required by a …

Less Annoying CRM presents only the much needed functionalities required by a small business, and as such, lives up to its name. Most products are designed for huge companies which means you end up paying for a million features that you don’t want. Even worse, you’d need your own personal IT team just to get everything set up correctly. That’s why Less Annoying CRM wad made. It was designed from the ground up specifically for small businesses, so it’s affordable, easy to understand, and, well, less annoying.

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OnePageCRM

4.8

Described as a Top Notch CRM for SMBs, OnePageCRM has the right approach to helping …

Described as a Top Notch CRM for SMBs, OnePageCRM has the right approach to helping small businesses. This cloud-based sales customer relationship management (CRM) solution that enables small and medium businesses to automatically schedule follow-ups with leads, generate a dashboard with sales actions for the day, and automate admin to increase efficiency. Built using Getting Things Done (GTD) principle and a proprietary Next Action sales method, OnePageCRM allows a salesperson to remove the clutter and focus on the task at hand. OnePageCRM can be accessed via any web browser or native iOS and Android apps.

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monday.com

4.7

CRM for Small-Medium Business that is easy-to-use  and code  …

An Intuitive CRM for SMBs that is easy to use and code free to better track and manage leads, and close deals faster. monday.com works however you want it to, whether you need to manage leads, sales pipelines, or onboard customers, monday.com is totally customizable so your team can get started instantly—no training necessary. Easily build, run, and scale your dream workflows on one platform.

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EngageBay

4.7

This is an All-in-One CRM for small businesses with marketing, sales and support tools …

This is an All-in-One CRM for small businesses with marketing, sales and support tools for rapid growth. When the customer data in your system is spread out all over the place, organizing it becomes all the more difficult. With the holistic, 360-degree view inside EngageBay CRM, all your customer emails, chats, campaigns, deals, social media posts, events, and surveys are aggregated into a unified, integrated timeline. This allows you a better and more comprehensive understanding of your customer’s behavior, such as their purchasing habits.

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FreshSales CRM

4.3

Freshsales is a user-friendly CRM that can be quickly implemented by your sales and marketing teams …

Freshsales is a user-friendly CRM that can be quickly implemented by your sales and marketing teams without the need for an implementation team. This makes it ideal for small businesses with limited resources.

Freshsales offers a variety of advanced features that are specifically designed for growing small businesses. It is easy to set up and has a simple layout, making it easy for teams to adapt to the new system.

Here are some of the key benefits of using Freshsales for small businesses:

  • Surface vital information about contacts, accounts, and deals: Freshsales provides a 360-degree view of your customers, so you can easily access all the information you need to close deals and provide excellent customer service.
  • Capture website visitors as leads in the CRM: Freshsales automatically captures website visitors as leads, so you can start nurturing them immediately.
  • Get insights on how to engage with prospects: Freshsales provides actionable insights into how to engage with your prospects, so you can personalize your outreach and increase your conversion rates.
  • Personalize engagement with the company: Freshsales makes it easy to personalize your engagement with each company by providing insights into their interests and needs.
  • Visually track deals in the pipeline and predict revenue: Freshsales’s pipeline management features allow you to visually track your deals and predict revenue, so you can stay on top of your sales goals.
  • Segment and target prospects with marketing journeys: Freshsales’s marketing automation features allow you to segment your prospects and create targeted marketing campaigns, so you can reach the right people with the right message at the right time.
  • Boost productivity by automating sales activities: Freshsales can automate a variety of sales activities, such as sending follow-up emails, creating tasks, and scheduling appointments, so your team can focus on closing deals.

Overall, Freshsales is a powerful CRM that offers a wide range of features that are specifically designed to help small businesses grow. It is easy to use, affordable, and scalable, making it the ideal CRM for small businesses of all sizes.

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Crank CRM

Not rated

A scalable toolkit for small businesses, Crank CRM helps you grow and …

A scalable toolkit for small businesses, Crank CRM helps you grow & manage your business by offering unique pricing, suitable to any budget.  Crank CRM does not offer packages, just features allowing you full control over what you would like your CRM to do for you. As a remote set of tools, Crank CRM is the perfect solution for small businesses to manage daily tasks from anywhere. on any device. Pricing starts at $7 per user per month. A free trial is available. For a more detailed breakdown of the pricing please visit their websits.

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