CRMs for SMBs

If you are seeking CRM solutions for your small medium business (as opposed to small business), this page of the best SMB CRM software solutions is for you, but would generally be overkill and possibly beyond the budget of the small guys. A Small/Medium sized business is defined, in the US anyway, as a business of between 20 to 150 employees, or has revenues of under $500 million. That would constitute a large company in many other parts of the world!

The SMB CRM and sales automation products below are sophisticated products, and along with that comes a certain amount of complexity, often implying the need for consultants and pre and post sales support, and additional costs. So budget accordingly.

Good time to buy though, considering that, according to research by AMR Research into the SMB CRM market, only some 30% of SMB’s are currently deploying Customer Relationship Management software. The software market for CRM is predicted to grow to over $44 billion in sales over the next 8 years. An opportunity for you to get a head start on your competitors?

To find out more about what kind of CRM best suits your business, we suggest you try our CRM Finder. It will make actual recommendations for you, based on your answers. Go to our CRM Needs Analysis here…

Capsule CRM

4.9

Capsule CRM describes itself as “Simple yet powerful CRM”. That’s a big plus for SMBs that are looking to give …

Capsule CRM describes itself as “Simple yet powerful CRM”. That’s a big plus for SMBs that are looking to give their sales teams the benefits of CRM software without an overly technical approach. Capsule CRM makes it easy to track and trace opportunities and a starter version of the CRM solution, with basic features for up to two users and room for 250 sales contacts, is available for free.

Both the Professional version of the software ($18 per user per month), which allows 50,000 sales contacts and 10GB storage per user, and the Teams version of the software ($36 per user per month), which allows 50,000 sales contacts and 10GB storage per user, can be trialed free for 30 days.

Capsule CRM includes straightforward contact management features, allowing sales staff to segment their audiences. The CRM solution includes strong customization and personalization. Advanced sales reporting is an additional feature in the Teams version.

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Really Simple Systems

4.9

Really Simple Systems, an award winning CRM, s designed specifically for small businesses B2B. It includes everything you …

Really Simple Systems, an award winning CRM, s designed specifically for small businesses B2B. It includes everything you need to effectively manage your sales and marketing. Build long lasting relationships, save time and make more sales with the simple but very powerful CRM software that’s designed for growing teams working B2B. This CRM  software helps you to work smarter and provides everything you need to run your sales and marketing, in one eas-to-use yet powerful system. Watch this short video

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amoCRM

4.7

amoCRM offers enterprise-level CRM functionality with tools like marketing and sales automation in an easy-to-use design for …

amoCRM offers enterprise-level CRM functionality with tools like marketing and sales automation in an easy-to-use design that small businesses can afford and scale as they need. They have quite a diverse customer base, from dentists and cosmetologists to flower shops to retail and wholesale. These are often fairly small businesses where the CEOs or founders have been handling sales themselves, but now that they’re starting to grow their client base, they want to hand it over to a new sales team. amoCRM also get a lot of clients that switch because they couldn’t get their teams to adopt their previous solution, and they’re looking for something more user-friendly.

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Daylite

4.6

Daylite is a suitable CRM for SMB’s on the Apple Mac platform. The project management..

Daylite is a suitable CRM for SMB’s on the Apple Mac platform. The project management feature, designed for teams of 1 – 50 people, is suitable for use in a wide range of industries such as Real Estate, Legal Practises, Photographic Studios and Consultancies. Daylite allows users to see all the information on each customer, making it easier to view the client’s interaction history, retrieve important details and respond to queries faster. All the information is in one place making it possible to address the clients’ needs and react right away. This CRM also gives users more control over their business, access to solid facts for the reporting process and mobility as information can be accessed from laptops and mobiles. Daylite is suitable for start-up’s but can be customized to suit and accommodate changing needs as the user’s client list expands and the company grows. A free trial is offered along with three different price plans starting at $29 per user per month.

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OnePageCRM

4.6

Described as a Top Notch CRM for SMBs, OnePageCRM has the right approach to helping …

Described as a Top Notch CRM for SMBs, OnePageCRM has the right approach to helping small businesses. This cloud-based sales customer relationship management (CRM) solution that enables small and medium businesses to automatically schedule follow-ups with leads, generate a dashboard with sales actions for the day, and automate admin to increase efficiency. Built using Getting Things Done (GTD) principle and a proprietary Next Action sales method, OnePageCRM allows a salesperson to remove the clutter and focus on the task at hand. OnePageCRM can be accessed via any web browser or native iOS and Android apps.

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Method:CRM

4.6

A customizable CRM with robust QuickBooks integration. Affordable and easy to use.

Method:CRM, a CRM for QuickBooks, works well for small businesses and is especially powerful for verticals such as construction, field service, manufacturing, accounting. This is a great tool for managing your customers as it lets you view their estimates, invoices, and payments in one place. This customizable CRM is suitable for SMBs because it is easy to use and will not break the budget.

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Infusionsoft

4.8

Recently rebranded from InfusionCRM to InfusionSoft, in line with the products broader functionality ..

 Recently rebranded from InfusionCRM to InfusionSoft, in line with the products broader functionality, InfusionSoft is fast becoming the.. well eMarketing software solution of choice. If your business wants to leverage ecommerce internet sales, your reseller channels, email marketing and more, InfusionSoft is your comprehensive solution. Watch the InfusionSoft demo.

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Less Annoying CRM

4.8

Less Annoying CRM presents only the much needed functionalities required by a small business, and as such …

Less Annoying CRM presents only the much needed functionalities required by a small business, and as such, lives up to its name. Most products are designed for huge companies which means you end up paying for a million features that you don’t want. Even worse, you’d need your own personal IT team just to get everything set up correctly. That’s why Less Annoying CRM wad made. It was designed from the ground up specifically for small businesses, so it’s affordable, easy to understand, and, well, less annoying.

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monday.com

4.0

CRM for Small-Medium Business that is easy-to-use  and code free. Easily build, run, and scale your dream …

An Intuitive CRM for SMBs that is easy to use and code free to better track and manage leads, and close deals faster. monday.com works however you want it to, whether you need to manage leads, sales pipelines, or onboard customers, monday.com is totally customizable so your team can get started instantly—no training necessary. Easily build, run, and scale your dream workflows on one platform.

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Bigin by Zoho CRM

4.8

The definition of what a small business is can differ greatly from …

The definition of what a small business is can differ vastly. With this in mind, Bigin designed something that will serve most businesses while keeping the small solo entrepreneur in mind. For many freelancers and individuals, there is a real danger of being bogged down by old outdated spreadsheets and  missing out on great business deals by not following up on new leads. Small solo entrepreneurs who make a bad CRM choice can  find themselves stuck with an expensive system that has features they will never use.  For this reason Bigin comes highly recommended. They are reasonably priced, easy to install and and offer a free trial.

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Crank CRM

Not rated

A scalable toolkit for small businesses, Crank CRM helps you grow and …

A scalable toolkit for small businesses, Crank CRM helps you grow & manage your business by offering unique pricing, suitable to any budget.  Crank CRM does not offer packages, just features allowing you full control over what you would like your CRM to do for you. As a remote set of tools, Crank CRM is the perfect solution for small businesses to manage daily tasks from anywhere. on any device. Pricing starts at $7 per user per month. A free trial is available. For a more detailed breakdown of the pricing please visit their websits.

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If you are using ERP Software, I would like to suggest you visit here, too.

Feel free to comment on these or any other SMB CRM applications you are, or have been, using.

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