Best CRM software for the Legal Profession
Best Lawyer Client Management CRM software
How can CRM software be used by those in the Legal Profession? In a large law firm, it is easy to make the argument that technology can assist in co-ordinating client information and client relationships and that information can be used to identify cross selling opportunities. CRM helps in profiling prospects, understanding their needs, and in building relationships with them by providing the most-suitable products and a very high level of customer service. It integrates back and front office systems to create a database of customer contacts, purchases, information requested, technical support, etc. This helps a firm to present a unified face to its customers, and improve the quality of the relationship.
ActionStep is a features rich software system developed for law firms. The system is cloud based and secure. The workflow allows users to automate their practice resulting in lower costs and quality output. New and existing clients can be managed through the Customer Relationship Management tool. ActionStep’s range of installable apps and plugins give users access to expert resources and the power of applications such as HotDocs, Google Mail, Microsoft Office & Xero. A free trial and version are offered with priced plans starting at $60.
Aderant, an independent legal software company, provides business management software for legal and professional services firms of all sizes. This Atlanta based company offers a suite of management software which includes time and billing, financial management, plaintiff accounting, client relationship management (CRM) and practice and case management.
Recommended Centerbase is a flexible practice management application suitable for law firms. Their cloud-based solution seamlessly integrates with systems such as Microsoft Office, and simplifies many firm processes such as client development, intake, timekeeping, billing, and document management. Centerbase makes it easy for established firms to easily transition to the next generation of legal technology. Centerbase is available for Web-based or on-premise deployment.
Clio, a cloud based secure software targeted to meet the need of sole practitioners and small laws firms, makes legal practice management easy. Clio provides document management, time tracking, billing and accounting features. Clio is a single resource that eliminates the need for multiple specialized applications by incorporating the principal talents of each. A free trial is also on offer.
Houdini, a software system for law firms, can be installed on a laptop or on a dedicated server. It provides secure web access regardless of where it is installed. With Houdini all information including documents, to-dos, notes, contacts etc. can be integrated in one place. Houdini is fully customizable and extensible. A free version is available for 1 user. Pricing then goes from $64 per user per month to $192 per user per month.
An established lawyer Client Management CRM software solution. From the very beginning, LexisNexis® InterAction® software was designed to match the needs and workflows of professional services firms. Companies and people who market their knowledge and expertise share many of the same operating procedures, workflow methods and business concerns. InterAction is the de-facto Enterprise CRM solution for professional services.
LawGro, a legal CRM, helps law firms build personal relationships with their clients and gain deeper insights into their needs while growing their practice. It offers a cloud and mobile based legal practice management software powered by Artificial Intelligence & driven by real time analytics. With unlimited custom fields, the users are able to add as much information as they wish to track every contact. Lawgro also allows users to get updates on all activities about a contact or matter with its audit features for higher tracability. In this way it is possible to meet deadlines and keep control of your business. Three pricing plans, starting at $34 per user per month are offered. A free trial is also available.
The business side of law practice is more competitive now than ever. With the emergence of mobile technologies, traditional client intake and lead conversion strategies just don’t work anymore. With Law Ruler, users enjoy an extensive set of features that are built based on the needs and requirements of the modern law office, mainly attracting and retaining leads from their online channels. Law Ruler has the tools and features built to help law firms address this need to be competitive in the online market. These features include highly personalized process automation with electronic signature, website lead integration, marketing analytics dashboard, automated and personalized follow-up with new leads in a matter of seconds, and more. As everything is automated, Law Ruler eliminates the need for manual data entry. This results to the reduction of human error to as much as 3 to 5%.v
MyCase is a web-based legal practice management software designed for attorneys and modern law firms. The software allows efficient management of work- cases and matters. Files are available when needed and can be easily shared with the clients via the client portal. The client portal is where clients access their account. It shows Facebook-style. Successful legal professionals rely on MyCase to stay incredibly organized, easily communicate and collaborate with their clients while simultaneously managing and growing their practice. MyCase offers legal practice management in the cloud. Pricing for Paralegals/Staff starts at R29 per user per month and from $39 per user per month for Attorneys. A free trial is available.
PracticePanther, a secure legal software, provides tools to manage clients, cases, billable time, invoices and more. Simple, practical and easy to use it can be used from any device, anywhere, and anytime. The software can be used not just by law firms, lawyers and legal secretaries but also by solo practitioners. Pricing starts from $39 per month per user.
Rocket Matter helps law firms offer better client service and also increase revenues by more than 20%. The company was the first cloud-based legal practice management software on the market, landing its first client in 2007. It has been a leader ever since. Rocket Matter has the most powerful, easy-to-use time and billing software in the industry. Also, when law firms want to make more money, go paperless, or increase confidence in their trust accounting, Rocket Matter helps them achieve those goals. With award-winning customer service based in the United States, it’s no wonder thousands of law firms swear by Rocket Matter.
Salesboom On Demand CRM
The web-based law practice management and legal CRM software by Salesboom assists in managing client’s cases, forms, documents, appointments, accounting, events and billing & invoicing. The high level features tailored for the legal industry include Legal Marketing Automation, Legal Document Management, Communication & Legal Consulting. Within a single platform lawyers, attorneys and other staff can manage every aspect of their day. Salesboom CRM for Law Firms is a legal software system designed to provide lawyers with the marketing, and client care tools necessary to grow business drive profits and improving client satisfaction.
September 8th, 2014