Best CRM Software for Franchises

How can CRM software assist Franchises :  Every business owner wants their customers to come back again and again. This is what customer retention is. Using a CRM system provides a number of useful features to promote customer relationships. The best thing any franchisee can do is utilize CRM software. It’s sure to lead to an enhanced customer experience, which assures improved word-of-mouth advocacy. Franchise software has all the advantages of retail management software, plus dedicated features to manage franchises and multi-site businesses.

CollaborateCloud

CollaborateCloud is popular among businesses with multiple locations, franchises, teams & suppliers. Manage all your stores and franchises easily through a single collaboration platform. Track assets, issues, inventory and performance across all your locations. Ensure compliance through online training, knowledge sharing and audits. Stay on top with rapid communication. CollaborateCloud allows users to connect stores, staff, management & franchises with a secure social enterprise intranet.

FranConnect

FranConnect is a cloud-based franchise management solution designed to help manage the entire franchise lifecycle, including franchisee onboarding, training, customer relationship management (CRM), sales, field ops, financial data management, communications, marketing, performance tracking, and more. The software is suitable for franchises of any size, across all industries. FranConnect also offers a centralized communications hub, marketing management, CRM functionality, franchise insights, financial data management, and more.

Franchise 360 - Greyridge Solutions

Started in 2005, Franchise 360 is a web-based business management system designed for franchised businesses and available through monthly subscription. The product features CRM, document management, invoicing and job processing but Franchise 360 can be extended to suit the franchise business model. It can also handle any number of franchises to match the franchise stage of growth. The company includes free email and phone support with subscription packages. Franchise 360 is designed so that the franchisor and the franchisee see only data, reports and functionality relevant to them. Franchise 360 tracks each prospect from first contact through signing contracts to a live franchisee. The dashboard can be used to review the current pipeline, set up and complete recruitment tasks and review previous activities. Whether prospects come to you through the web, from shows or direct contact the user can track the whole relationship. 

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Soffront Franchise CRM

Soffront’s CRM, Email and Social Marketing platform allows a business to convert leads, recruit franchisees, and manage processes and operations. Soffront connects two CRMs in real time making it possible to push leads, training, processes, procedures and templates to the franchisees and pull business intelligence in real time. Some franchises are most concerned about recruiting new franchises, while others would like to see growth in operational efficiencies. Whatever the needs of a franchise, Soffront has Franchise Support Team, which will assist users every step of the way. 

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