Cloud CRMs

Best Web Based CRM & Contact Management Solutions for Small Businesses

CRM software offered through a web-based CRM system is one of the most exciting CRM solutions today. If you have a slow dial-up internet connection, please stop here. On the other hand, if you have a fast internet connection and use web-based CRM software, you will enjoy the fast growth of this sector of CRM software. There are five other similar terms that are used to describe web-based CRM. CRM software is hosted by an application service provider (ASP), and is therefore a hosted CRM system. CRM software can be offered as a SaaS (Software as a Service) product, which means it is accessible from anywhere and also runs in the cloud. It can be accessed through a browser, or even on a mobile device.

The major benefits of an on-line CRM solution are that it’s accessible from anywhere, it’s much less costly than conventional CRM software, and it’s rapidly being used in place of it. It’s possible to get Google Calendar, Hotmail, and Twitter, all of which are hosted applications, without having to establish a local network.

The fact that services are provided over the Internet makes them more cost-effective than conventional CRM software. It’s relatively quick to deploy, with different vendors requiring different amounts of time to do so. It’s also quick to transfer information across the organization and across locations. It’s possible to access web-based CRM from any location because it doesn’t require a server. In addition, none of the costly hardware required by traditional CRM software is necessary. Because organisations don’t own the CRM software with a hosted CRM system, you pay a monthly or annual fee based on your choice of service-based or pay-as-you-go CRM. The price you pay for the CRM service varies from vendor to vendor.

Is a web-based CRM system suitable for your small business?

This, of course, depends on the particular CRM demands of your organisation. In contrast to the conventional model, some second generation hosted CRM applications offer tailored solutions for various industries. While some hosted CRM applications provide tailor-made solutions for various industries, some second generation hosted CRM applications provide tailored solutions for particular industries. It is because they are not one size fits all that some second generation hosted CRM applications provide tailored solutions. You may consider online small business CRM solutions if you are on the move and have a remote CRM requirement with a dispersed or work-from-home workforce that has adequate bandwidth. As the web has gained in popularity, there has been a rise in CRM data being stored off-site.

To choose the best CRM/hosted CRM solutions, consider the following:

Capsule CRM

4.9

Capsule CRM is an ideal solution for web-based and contact management tailored for small …

Capsule CRM is an ideal solution for web-based CRM and contact management tailored for small businesses. Its user-friendly interface simplifies managing customer relationships, tracking sales pipelines, and organizing contacts. Capsule’s robust integration capabilities with popular tools like Google Workspace, Mailchimp, and Zapier enhance productivity and streamline workflows. Customizable features allow businesses to adapt the CRM to their unique needs, while insightful analytics and reporting tools provide valuable data-driven insights. Affordable pricing plans ensure accessibility for small businesses, making Capsule CRM a comprehensive and cost-effective choice for efficient contact management and growth. Try it for Free.

Visit WebsiteRead ReviewTry for Free

Less Annoying CRM

4.8

Less Annoying CRM presents only the much needed functionalities required by a small business.

Less Annoying CRM is a simple web based sales management software tool built from the ground up for small businesses. Manage contacts, leads, notes, calendar, to-do’s and more, all from one simple web app. Less Annoying is simple and affordable. All users get an unlimited free 30-day trial to the CRM, and customer service is always free through the phone and email if users have questions.

Visit WebsiteRead ReviewPricing

EngageBay

4.5

Cloud CRM – FREE Forever! Now do away with bulky, expensive, and complicated Cloud CRM software …

Cloud CRM – FREE Forever! Now do away with bulky, expensive, and complicated Cloud CRM software for good. Track customer behavior metrics with ease. With EngageBay’s free cloud CRM, get a deep view into relevant stats such as pages read, time spent per page and more. Use the cloud based CRM system’s powerful email tracker to track your prospect’s actions with your email. Be in the know when someone opens or clicks a link in the email. EngageBay’s best cloud CRM software has it all figured out for you.

Visit WebsiteRead ReviewTry for free

LiveAgent

4.3
LiveAgent is an ideal web-based CRM and contact management solution for small …

LiveAgent is an ideal web-based CRM and contact management solution for small businesses due to its comprehensive and intuitive platform. It centralizes customer interactions across various channels like email, live chat, and social media, ensuring seamless communication. LiveAgent’s robust ticketing system enhances efficiency and ensures no customer query is missed. Customizable workflows and automation features streamline processes, saving time and effort. With powerful reporting and analytics, businesses gain valuable insights into customer behavior and service performance. Affordable pricing and scalability make LiveAgent a smart choice for small businesses aiming to deliver exceptional customer service and foster growth.

Visit WebsiteRead ReviewPricing

Salesflare

4.0

Salesflare uses technology for intelligent automation of sales-related processes.

One of the new breed of modern CRM’s, Salesflare uses the latest technology for intelligent automation of your sales-related processes. Everything from data input, document retrieval, reporting, collaboration and more has been improved so one can spend more time on profit generating activities. Salesflare also tightly integrates with Outlook and Gmail, and many other apps via their REST API and Zapier. Read our full review..

Visit WebsiteRead ReviewView Top CRMs