Case Study

Learning Management Systems

Blip launched Blip Academy. They use LearnWorlds

🚀 Blip’s Onboarding Transformation with LearnWorlds

Blip, a well-established tech company that started 25 years ago in mobile ringtones, has evolved into a powerful AI-driven platform for conversational experiences. With clients like Coca-Cola on board, they know how vital it is to help users quickly understand and adopt their product.

But with a robust platform came complexity. Their previous onboarding process involved multiple live sessions each day, limited scalability, and customer confusion. Onboarding took an average of 73 days—and user satisfaction wasn’t where it needed to be.

That’s when Blip decided to rethink its approach to customer education.

🎯 The Challenge: Low Adoption, High Churn

Blip noticed a common pain point: customers weren’t using all the features they paid for. That lack of engagement led to increased churn and lower satisfaction.

Their original training platform had major limitations:

  • No user self-registration

  • No course catalog

  • Static, one-pager content with no interaction

Clearly, they needed more than just content—they needed a complete, scalable learning solution.

🎓 Enter Blip Academy

To solve these issues, Blip launched Blip Academy, first as an in-house project. But the team quickly realized they needed a platform built for growth. They searched for an LMS that was customizable, intuitive, and ready to scale.

LearnWorlds checked all those boxes—and more.

“It was LearnWorlds’ product development approach that really won us over,” said Lara, a key member of the Blip team. “They were building features that made real sense for the market.”

💡 Why LearnWorlds?

Blip found that LearnWorlds stood out for its:

  • Easy-to-use interface

  • Code-free customization tools

  • Flexible billing

  • Built-in eCommerce and marketing automation

  • Integrations with HubSpot and payment gateways

  • Powerful analytics and audience segmentation

Most importantly, it offered the flexibility to grow without needing constant redesigns or migrations.

🚀 The Results: Blip After LearnWorlds

Since launching with LearnWorlds, the transformation has been clear:

  • 41% faster onboarding

  • 15% fewer support tickets

  • A jump from 1,000 to over 15,400 users

  • 11,600+ unique monthly users

  • Over 11,000 course completions

  • 1,446% increase in issued certificates

  • 96% user satisfaction with content

  • 97% satisfaction with platform experience

And it’s not just about customers—internal teams are trained and certified through Blip Academy, boosting confidence and expertise across departments.

🌍 Making Learning Global

Blip Academy now offers:

  • 20+ self-paced public courses

  • 140+ private training modules

  • Courses in English, Portuguese, and Spanish

  • Weekly live onboarding sessions

  • Microlearning content and live events

They’re expanding to Europe and the U.S. using LearnWorlds’ multiple schools feature to deliver localized experiences.

🔧 What’s Next for Blip?

Blip plans to keep building on this momentum, using LearnWorlds as a core part of their customer success strategy. As Lara puts it:

“LearnWorlds made my life easier. I no longer need to depend on developers or designers. I can build what I need—when I need it.”

Blip’s journey proves that a smarter onboarding process doesn’t just save time—it drives real business impact.

If your company is facing similar onboarding or training challenges, it might be time to consider how the right LMS could reshape your customer journey.

LearnWorlds excels as an e-learning platform due to its seamless blend of customization, user-friendly design, and comprehensive features. It enables creators to craft visually appealing and interactive courses, with tools like customizable course players, interactive video, and assessments. Its AI-driven course creation features simplify content development, while robust analytics help track learner progress. The platform’s flexibility allows for personal branding, providing businesses with an opportunity to enhance their identity. Furthermore, LearnWorlds offers strong community-building tools, mobile app options, and excellent customer support, making it an ideal choice for businesses of all sizes in the online education sector

 

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