Best CRMs for the Medical Profession and Health Related Services

Does the healthcare industry need Customer Relationship Management (CRM) to help them? CRM could make patient-centered healthcare a lot easier. Having a CRM system that can keep track of who your patients are, what medications they’re on, who else provides them with care, and other important pieces of information can help you get a picture of who your patients are. CRM gives you the ability to keep track of each customer (because patients are customers) on a micro and a macro level. On the micro level, CRM can give you a timeline of your patient’s health. On the macro level, it can give you the ability to pull data about who your customers are overall, which can help you make better decisions about your practice overall.

BELOW ARE A LIST OF HIGHLY RECOMMENDED CRMS FOR THIS INDUSTRY.


Less Annoying CRM

4.7

Less Annoying CRM is a simple CRM built from the ground up for small businesses. …

Less Annoying CRM is a simple CRM built from the ground up for small businesses. Manage your contacts, leads, notes, calendar, to-do’s and more, all from one simple web app. This product is founded on three core principles: simplicity, affordability, and outstanding customer service.  Nothing is more critical than your contact information, especially is you are running a medical practice. Being able to access your patients data quickly and easily enables to you to make better decisions and help them more efficiently.

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Capsule CRM

4.7

Capsule does an amazing job of putting so much functionality into such an  …

Capsule does an amazing job of putting so much functionality into such an inexpensive, simple and easy-to-use relationship management tool. This CRM is packed full of simple yet powerful features. Take patient relationships to the next level and focus on delivering your expertise by using Capsule. Capsule can store a full history of communication with your patients against each record, including emails, calls, files, notes and more. Capsule leaves you free to concentrate on offering exceptional service to your patients.

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Really Simple Systems

4.7

An ideal CRM for the medical profession due to its user-friendly interface and robust  …

An ideal CRM for the medical profession due to its user-friendly interface and robust features. It offers efficient patient management, streamlined appointment scheduling, and secure data storage compliant with medical regulations. The system’s customizable fields and templates facilitate easy organization of patient information and enable personalized communication.  With its simplicity, adaptability, and industry-specific functionalities, Really Simple Systems proves to be an excellent CRM choice for the medical profession..

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monday.com

4.5

monday.com CRM is a versatile digital business suite, offering customization and user …

monday.com CRM is a versatile digital business suite, offering customization and user-friendliness. It caters to businesses of all sizes and industries, including healthcare, with its HIPAA-compliant Enterprise Plan. Key features like task management, team communication, patient management, customizable notifications, and workflow automation empower healthcare organizations to streamline caregiving. Tested extensively, it is trusted by nonprofits, universities, hospitals, and even the Israeli government in their COVID-19 response, supporting operations in labs, first-responders, and hospitals via the National COVID-19 Control Center.

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LiveAgent

4.3

LiveAgent is the paramount choice for the healthcare and medical profession,  …

LLiveAgent is the paramount choice for the healthcare and medical profession, designed to ensure top-tier patient care and operational efficiency. With LiveAgent, you can deliver exceptional customer service experiences through real-time support options, enabling immediate assistance and guidance to patients and clients. Its self-service hubs also provide valuable information, empowering individuals to access information independently. In the healthcare industry, where timeliness and accuracy are critical, LiveAgent streamlines communication, reduces wait times, and enhances patient satisfaction. It’s the ideal tool to manage inquiries, appointments, and medical information, fostering a stronger patient-provider relationship and solidifying its position as the ultimate choice for healthcare and medical professionals.

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If your CRM is suitable for this industry and you would like to see it here,  please contact us.


DocEngage

DocEngage EMR is a patient records management software which facilitates health care delivery to the patient. The EMR is efficient enough to manage thousands of patient’s records across the clinics, even those located in different cities. DocEnagage provides the power to render continuous care to patients. By using DocEngage, chains of clinics will get a one stop place for  patient records with full patient history and customized treatment plans along with analytics. DocEngage EMR is also integrated with pharmacies and laboratories. As DocEngage has mobile enabled EMR, providers can get their patient records on a mobile with one click.

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PlayMaker Health

PlayMaker CRM is a cloud-based CRM designed specifically for post-acute care companies to assist with increasing sales efficiency, growing market share and increasing profitability. PlayMaker CRM is also used by agencies, large and small, that realize the benefits of using technology to grow while increasing referrals. PlayMaker CRM is transforming how long-term care organizations, nursing facilities and rehabilitation facilities guide their sales forces through its account, referral and expense mobile cloud platform. Managing the continuum of referral sources in a complex healthcare environment that has been simplified with PlayMaker CRM. Accessing critical patient or referral source information is available anytime, anywhere.

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Mercury CRM | Mercury Healthcare

Mercury Healthcare, a technology and data analytics company that empowers healthcare organizations to engage consumers and strengthen provider relationships. Only Mercury Healthcare combines the ability to motivate the right people to seek treatment, connect them with the right providers and systems, and inspire their long-term loyalty by supporting ongoing engagement and quality care.

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hc1.com - Healthcare Relationship Cloud Software

hc1.com has a vision and mission to personalize the healthcare experience and to  deliver a widely connected healthcare relationship management cloud platform. hc1.com enables Labs, Health Systems, and Radiology Groups to identify and focus on their most important issues and drive resolution through closed-loop accountability and proactively manage provider and patient relationships. hc1.com is aHealthcare CRM built from the ground up for you to compete and win in today’s consumer-driven, quality-based environment. Training and Support are offered. A free demo is available

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NextGen Office - Formerly MediTouch

Nextgen Office formerly known as MediTouch  is a 100% cloud based EHR/PM/Portal/Clearinghouse solution, that can be used from anywhere, on any tablet, computer, windows, Mac, iPad, iPhone or Android Service. Using this cloud-based system, care facilities gain the fully integrated EHR, practice management and billing solution needed to keep up with increasing patient and practice demands. Tailored to the needs of any specialty, this simple solution is easy for everyone to use – from office administrators to clinicians.

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NueMD

AdvancedMD acquired NueMD in July 2018

Founded in 1993, NueMD is a provider of cloud-based medical practice management software for small practices. NueMD offers practice management, electronic health record, and medical billing software and services to help physicians maintain the clinical and financial well-being of their practice. NueMD Mobile is a free app for mobile devices that makes it easier for on-the-go providers to stay connected with NueMD® practice management software and NueMD clinic management software.

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Pega CRM

Pega empowers healthcare organizations to respond and stay synchronized with constantly changing regulatory, competitive, and market demands. Rapidly change your sales processes, lead assignment logic, and more to ensure to stay competitive, compliant, and in control. Choose traditional on-premise deployments or Pega’s cloud platform, with a turnkey service providing immediate access to create, test, deploy, and manage applications. With Pega it is easy to satisfy and support your sales teams by making it easier for them to do business. Email and calendar integration, dashboard personalization, and user preference capabilities like favourite census retrieval are just some features offered by Pega.

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Prolifiq - MedTech

Prolifiq is a vertical designed for the Life Sciences industry. Prolifiq has reimagined customer relationship management and serves medical technology and pharmaceutical companies. Prolifiq’s mobile software simplifies employee and customer engagement with a unique combination of 360 company and customer views, calendar, content and collaboration, so life sciences teams can quickly assess, anticipate, and act – whenever and wherever to drive better patient outcomes.  A demo is available on request.

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