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Case Study – CRM for Web Design – Zigger Web Design uses Capsule CRM
CASE STUDY A CRM for Web Designers Learn how integrating QuickBooks with Capsule can help your business. See what Hywel Thomas, owner of Zigger Web Design has to say. Small service businesses thrive on client relationships, clear workflows, and streamlined administration. For Zigger Web Design, a respected web agency in Surrey, UK,…
CRM Article: Choosing the Right CRM Without the Overwhelm
CRM ARTICLE Choosing the Right CRM Without the Overwhelm SmalbizCRM Staff – January 21st, 2026 Choosing a CRM can feel harder than it should. Most small and growing businesses want the same things: clarity, better follow-ups, fewer spreadsheets, and a system that does not slow the team down. Yet many CRMs promise everything and…
CRM Article: Capsule CRM’s Workflow Automation: More Time, Less Admin
CRM ARTICLE Capsule CRM’s Workflow Automation: More Time, Less Admin SmalbizCRM Staff – January 21st, 2026 Small admin tasks are costing your business more than you think. Capsule CRM’s latest automation features are designed to help service-based teams cut through the clutter and focus on what really matters—sales, delivery, and…
SmallBizCRM Review 2026 – Capsule CRM
Capsule CRM Review“Capsule CRM is a clean, relationship-first platform that helps small teams stay organised, close deals faster, and grow confidently—without complexity, clutter, or steep learning curves.” Visit WebsiteTry for Free 4.9 Updated: 20th January 2026 Product Features Screenshots…
CRM Article | CRMs Meet Customer Psychology for Smarter Engagement
CRM ARTICLE CRMs Meet Customer Psychology for Smarter Engagement SmallBizCRM Staff – January 16th, 2026 Customer Relationship Management (CRM) systems do far more than store contacts and track deals, they quietly observe, learn, and connect the dots between human intent and business action. Every email opened,…
CRM Article – Automating Attention: Why Email Automation Still Wins
CRM ARTICLE Automating Attention: Why Email Automation Still Wins SmallBizCRM Staff – January 15th, 2026 Email marketing remains one of the few digital channels that businesses truly own. Social platforms shift algorithms without warning, search rankings fluctuate, and paid media costs continue to rise.…
CRM Article: Limitless Utility: Why CRM Has Become Every Business’s Most Reliable Multi-Tool
CRM ARTICLE Limitless Utility: Why CRM Has Become Every Business’s Most Reliable Multi-Tool SmallBizCRM Staff – December 8th, 2025 In the world of modern business, adaptability is everything. Companies face shifting customer expectations, rising competition, and the constant pressure to do more with less.…
CRM Article – Bigger Impact: How Smart CRM Integrations Boost Small Team Productivity
CRM Article Bigger Impact: How Smart CRM Integrations Boost Small Team Productivity SmallBizCRM Staff – November 27th, 2025 When a small team invests in a CRM, the goal is simple. They want smoother operations, fewer mistakes and a more professional experience for clients. But the real value of a CRM appears when it…
CRM Article – Loyalty in Motion: How CRMs Drive Stronger Customer Retention
CRM Article Loyalty in Motion: How CRMs Drive Stronger Customer Retention SmallBizCRM Staff – November 26th, 2025 Many small businesses spend significant time and energy chasing new leads, but real growth often comes from keeping existing clients engaged, satisfied, and confident in the service they receive. Customer…
CRM Article – Gaining Control: The Power of Centralised Documents in Your CRM
CRM Article Gaining Control: The Power of Centralised Documents in Your CRM SmallBizCRM Staff – November 26th, 2025 Modern workflows move fast, and small businesses can easily lose hours each week searching for documents scattered across emails, shared drives, desktops, messaging apps, and paper files. Quotes might sit…