Blog
CRM Article | Boost Your Bottom Line: Implementing CRM Strategies for Customer Retention
CRM ARTICLE Boost Your Bottom Line: Implementing CRM Strategies for Customer Retention SmallBiz CRM Staff – August 26th, 2025 Does it ever feel like your company isn’t growing the way you intend it to, or worse, revenue declines no matter how much you invest in customer acquisition? The most obvious reason is simpler than you think:…
26th August 2025
Case Study – CRM for a Retail Platform for the Luxury Fashion Industry, – FARFETCHuses monday.com
CRM CASE STUDY A CRM for Retail for the Luxury Fashion Industry FARFETCH saves 42,084 hours per year using monday.com Work OS Meet FARFETCH FARFETCH Limited is a premier global retail platform specializing in luxury fashion. Originally launched as an e-commerce site for luxury boutiques, FARFETCH has evolved into a comprehensive…
26th August 2025
CRM Article: Just What Fashion Needs: CRM Solutions That Fit Like a Glove
CRM ARTICLE Just What Fashion Needs: CRM Solutions That Fit Like a Glove SmallBizCRM Staff – August 26th, 2025 In the ever-evolving and hyper-competitive fashion industry, creativity and style must be matched by precision, coordination, and smart technology. Whether it’s a boutique brand, a fast-fashion label, or…
26th August 2025
CRM Article: Building a Digital Future: Embracing Change in the Apparel Industry
CRM ARTICLE Building a Digital Future: Embracing Change in the Apparel Industry SmallBizCRM Staff: August 26th, 2025 The digital transformation of the apparel industry is becoming increasingly vital as companies adapt to ever-changing market demands and consumer expectations. Apparel brands are undergoing complete overhauls,…
26th August 2025
The Perfect CRM Fit: Tailored Solutions for Small Businesses by Industry – Fashion & Design
The Perfect CRM Fit Choosing a CRM for your small Fashion House SmallBizCRM Staff: August 26th, 2025 CRM Buyers Guide for Small Independent Fashion Houses The fashion industry is intensely fast-paced, highly competitive, and unforgiving, requiring designers to consistently stay ahead of the curve each season. Staying ahead of the…
26th August 2025
Case Study – CRM for Fashion – Gameday Social uses ApparelMagic
CASE STUDY A CRM for Fashion Gameday Social Replaced Spreadsheets with a Purpose-Built Fashion ERP Challenge: Streamlining Operations for a Rapidly Growing Apparel Brand Gameday Social, a certified women-owned company based in South Dakota, has seen explosive growth since its inception in 2021. Specializing in…
26th August 2025
Case Study – CRM for Fashion Outlets – Princess Polly uses EngageBay
CASE STUDY A CRM for Fashion Outlets Princess Polly uses EngageBay Princess Polly: Revamping Customer Support for a Fashion Powerhouse Princess Polly is a trendy women’s fashion boutique serving customers in the United States and Australia. Known for its stylish and contemporary designs, the brand quickly gained traction among…
26th August 2025
CRM Article: The Enigma of Attrition: Unlocking Customer Retention
CRM ARTICLE The Enigma of Attrition: Unlocking Customer Retention SmallBizCRM Staff – August 25th, 2025 In marketing, sales, and customer success, one of the most persistent and often underestimated challenges businesses face is attrition. Often cloaked in complexity, attrition rates—whether in the form of…
25th August 2025
CRM Article: CRM Efficiency Assessment- What It Is and How To Apply It
CRM ARTICLE CRM Efficiency Assessment – What It Is and How To Apply It SmallBizCRM Staff – August 21st, 2025 In any company, there are always departments that struggle to stay on top of their email marketing campaigns. Customer service teams may be swamped with emails coming in every day and finding ways to organize those…
21st August 2025
CRM Article – Peeling Back the Layers: What CRMs Reveal About Consumer Behavior
CRM Article Peeling Back the Layers: What CRMs Reveal About Consumer Behavior SmallBizCRM Staff – August 21st, 2025 In today’s data-driven business landscape, understanding your customers is no longer optional—it’s essential. Customer Relationship Management (CRM) systems, such as Capsule CRM, Less Annoying CRM, and Keap, are…
21st August 2025








