Blog
SmallBizCRM: Are you reinventing yourself? Struggling with remote workers? Starting a Service Business? Read on…
CRM ARTICLE Are you reinventing yourself? Struggling with remote workers? Starting a Service Business SmallBizCRM Staff – March 13th, 2024 In the dynamic landscape of the service industry, Customer Relationship Management (CRM) stands as a pivotal tool, fostering enduring connections and enhancing operational efficiency. CRM systems…
19th March 2024
CRM Article: Behind the Headlines: CRM’s Impact on the Media Industry
CRM ARTICLE Behind the Headlines: CRM’s Impact on the Media Industry SmallBizCRM Staff – March 12th, 2024 In today’s fast-paced digital landscape, the media industry has undergone a profound transformation. Traditional newspapers and broadcast outlets are no longer the sole sources of information and entertainment.…
19th March 2024
CASE STUDY: CRM for Technology – Dell Technologies – Coveo
CRM CASE STUDY A CRM for Technology. Dell Technologies uses Coveo How Dell’s Intranet ESAT Score Climbed 37 Points in 12 Months “With Coveo we can bridge the gap between expectations and experiences.” Will Hudson VP, IT Marketing About Dell Manufacturing Dell helps organizations and people build their digital future, and transform…
19th March 2024
Case Study – CRM for eCommerce – eMarketer uses monday.com
CRM CASE STUDY A CRM for eCommerce – monday.com Find out how more than 200 employees are now contributing to enhancing eMarketer’s products What is eMarketer eMarketer is a subscription-based market research company that provides insights and trends related to digital marketing, media, and commerce. Subscribers have access…
19th March 2024
Case Study: CRM for Hiring & Recruitment – L’Oréal – Avature
CRM CASE STUDY A CRM for Recruiting & Hiring L’Oréal uses Avature CRM How L’Oréal Unlocked Hidden Talent With Internal Mobility Summary When L’Oréal internally surveyed their workforce, they discovered that a lack of transparency into available opportunities was a major driving force behind employees leaving the organization. This…
19th March 2024
Case Study: CRM for Restaurants & Food Outlets – Mooyah – Punchh
CRM CASE STUDY A CRM for Restaurants & Food Outlets – Mooyah – Punchh “Punchh is invaluable to our business. They have been a strategic partner since day one, providing us with creative and technical expertise that helps us deliver a seamless, safe and rewarding customer experience that drives same store sales and increases check…
19th March 2024
CASE STUDY: CRM for Financial Services – iPlan – NetHunt CRM
CRM CASE STUDY A CRM for Financial Servies & Consultants. iPlan uses NetHunt CRM How to effectively manage a growing customer base About iPlan Financial Consultancy iPlan is a financial consultancy firm based in Kyiv, Ukraine. Despite only registering as a company in 2017, their small team holds over 30 years of experience in financial…
19th March 2024
CRM Article – A Guide to Gaining Customer Insights into CRM
CRM Article A Guide to Gaining Customer Insights into CRM SmallBizCRM Staff – March 15th, 2024 In today’s business world, customer relationship management (CRM) has become a crucial aspect of any organization’s success. It involves managing interactions with customers to increase customer loyalty,…
15th March 2024
CRM ARTICLE: Ignite Your Sales Engine: Transform Your Pipeline with This CRM Insider Scoop
CRM ARTICLE Ignite Your Sales Engine: Transform Your Pipeline with This CRM Insider Scoop SmallBizCRM Staff – March 14th, 2024 Unlock Your Sales Potential: 3x Your Sales Pipeline with This CRM Insider Scoop What if I told you that there’s a secret weapon capable of skyrocketing your sales pipeline to…
14th March 2024
CRM Article: CRM Implementation: The Ultimate Game-Changer for Improving UX, UI, and Business Success
CRM ARTICLE CRM Implementation: The Ultimate Game-Changer for Improving UX, UI, and Business Success SmallBizCRM Staff – March 13th, 2024 Are you looking to take your business to the next level? It’s time to consider implementing a CRM system. Customer Relationship Management (CRM) has become the ultimate game-changer for…
13th March 2024









