CASE STUDY
A CRM for the Construction Industry
Hatzel & Buehler Achieves a 28% Increase in Bid Win Rate with TopBuilder
Hatzel & Buehler, a leader in electrical subcontracting, has successfully transformed its bid tracking process with TopBuilder, achieving a 28% increase in its bid win rate. The company now handles hundreds of bids each month, thanks to streamlined operations and enhanced efficiency. Before implementing TopBuilder, Hatzel & Buehler faced several challenges with their outdated system, which hindered productivity and limited growth.
The Challenge
In the highly competitive construction industry, the ability to manage and track bids efficiently is vital for success. Hatzel & Buehler’s legacy bid tracking software presented several roadblocks:
- Inefficiency
Their previous system was slow and cumbersome, resulting in delayed bid preparation and submission. This often led to missed opportunities and a lower success rate. - Lack of Integration
The legacy software did not integrate with essential systems like their ERP, Spectrum, creating data silos and requiring manual data entry. This increased the risk of errors and consumed valuable time. - Limited Functionality
The outdated system lacked the advanced features needed to keep up with the growing volume and complexity of bids. It was unable to adapt to new workflows, further constraining the company’s operations. - User Unfriendliness
The software was not user-friendly, resulting in a steep learning curve for new users. Extensive training was required, slowing down productivity and onboarding.
The Solution
TopBuilder offered a comprehensive, easy-to-implement bid tracking solution that was perfectly tailored to meet Hatzel & Buehler’s specific requirements. The transition to the new system was smooth and efficient, requiring minimal configuration on their part. To further support the adoption process, the TopBuilder team provided extensive training, ensuring that all team members were fully equipped to utilize the software’s features effectively. This hands-on approach helped Hatzel & Buehler quickly integrate the solution into their operations without any disruptions.
The Implementation
By switching to TopBuilder, Hatzel & Buehler saw notable improvements in several key areas:
- 28% Increase in Bid Win Rate
Since adopting TopBuilder, Hatzel & Buehler has experienced a 28% boost in bid win rate. The software’s ability to streamline bid preparation and ensure timely submissions played a key role in this significant increase, helping the company win more contracts. - 92% Estimator Satisfaction
TopBuilder’s intuitive interface dramatically improved estimator satisfaction, with 92% of Hatzel & Buehler’s estimating team reporting greater ease in tracking and managing bids. This boosted morale and enhanced overall productivity. - Faster Bid Turnaround
The company now completes bid preparation an average of six days faster. This speed has enabled Hatzel & Buehler to respond more quickly to opportunities, further contributing to their increased success rate.
Conclusion
The transition to TopBuilder has been transformative for Hatzel & Buehler, delivering a user-friendly, robust bid tracking solution that exceeded expectations. With ongoing support from the TopBuilder team and software that evolves with industry demands, Hatzel & Buehler continues to maintain a competitive edge, ensuring steady growth in the electrical contracting sector.