Case Study
A CRM for Aftercare/Daycare/Early Childhood Development
A Family-owned preschool spots the convenience Discover has to offer
Spotted Frog Preschool, a family-owned center located in Auckland, opened its doors in September 2015. With a strong emphasis on high-quality early childhood education, Spotted Frog offers a richly resourced environment at affordable rates. Their team of experienced and qualified teachers ensures that each child has a fun and meaningful learning experience, laying the foundation for future academic success.
As their reputation for excellence grew, so did the administrative demands of running the preschool. Balancing these new responsibilities became a challenge. Fortunately, Spotted Frog discovered the perfect solution in Discover by Xplor, a cloud-based student management system (SMS) tailored for preschools like theirs.
We are quite a little centre and probably in the scope of what Discover does and what it offers, we probably don’t particularly need that level anymore. But we are so happy with the product that we haven’t thought about changing at all. I’ve always found it really responsive. – Bee Hamlin, Owner of Spotted Frog
A Small Business with Big Ambitions
Despite being a small, family-owned business with 10 dedicated staff members and around 50 children in their care, Spotted Frog needed a reliable system to manage the increasing complexity of their daily operations. They joined Discover in 2017, recognizing its value as a cutting-edge platform to streamline administrative tasks and support their growing business.
I think the biggest apprehension was probably the movement of the data and the funding side of things. You know, taking all the information and moving it across to Discover and sort of holding your breath to make sure that the enrolments had gone across, the accounts, had merged, all that sort of side of things. And that when funding came around, was it going to work? And yeah, it was done really, really well. We had no issues. – Bee Hamlin, Owner of Spotted Frog
Discovering a Better Launchpad for Expansion
Discover provided Spotted Frog Preschool with everything they needed to run smoothly. The cloud-based system offered features that made managing enrolments, enquiries, staff rosters, and child-to-staff ratios much easier. The seamless integration of these tools allowed the team to focus more on delivering top-notch education and less on time-consuming administrative work. Spotted Frog was able to adapt to their growing needs without breaking a sweat.
Bee Hamlin, the owner of Spotted Frog, highlighted the game-changing nature of Discover, “It has a lot more features, reports-wise, that were cleaner and easier to use than our previous software.” She was especially pleased with the real-time access Discover provided, allowing her and her team to manage both of their centres from anywhere.
A Reliable Partner Wherever, Whenever
One of the standout benefits of Discover is its ability to offer remote access, which has proven invaluable to Bee and her team. “If I was at home and a parent asked to change their booking, I could do it right there and then,” Bee shared. “If I was away and someone needed information about the other centre, I could just log in and access everything immediately.”
Discover’s speed, accessibility, and robust reporting features have allowed Spotted Frog to continue operating efficiently, even as their needs evolve. The preschool has been with Discover since 2017, and despite scaling back to one centre, Bee and her team have no intention of switching to another system.
Here for the Long Haul
As a small business with big dreams, Spotted Frog Preschool has found a perfect match in Discover. The system’s user-friendly interface and powerful features have been crucial in their journey of expansion and growth. With Discover, Spotted Frog can easily manage their day-to-day operations, focus on their passion for education, and stay connected with parents—all while running a tight ship.
As Bee reflects on her experience, she says, “Discover is more than just software—it’s our go-to partner for handling everything with ease.”
Spotted Frog Preschool has thrived by embracing Discover’s powerful and easy-to-use cloud-based platform. As a small, family-owned business, Discover has enabled them to streamline operations, stay connected with families, and focus on what matters most—providing quality education. With Discover as their trusted partner, Spotted Frog is well-prepared for whatever the future holds.