Case Study

CRM In the Recruitment/Personnel Placement Industry.

See what Joe Thompson, President of Pinpoint Profiles, LLC Nashville, USA, says about using Infoflo in his one man start up in the Human Resource Technology field.

Joe Thompson & Pinpoint Profiles LLC

Joe Thompson is founder and president of Pinpoint Profiles LLC based in Nashville, Tennessee. His professional experience spans more than twenty-five years with repeated success in business transformation and change management for start-up and existing businesses within the national retail, complex manufactured products and computer software industries.

Pinpoint Profiles offers human resource solutions that enable organizations to select the right people, match them to the right jobs and develop them to their full potential. This selection / job matching / development process can apply to a wide range of team members to support pre-hire, post-hire and on-boarding requirements. The opportunity offered by Pinpoint Profiles is to enhance the productivity and performance of individuals, teams and organizations across the complete team member life cycle.

Case Study

I am writing to describe a very positive experience with the InfoFlo Contact Management Software product and its support team.

I have been working in the computer / software industry since 1986 (pre-Windows!) and have used a wide variety of contact management / sales tracking applications over that 25+ year period. InfoFlo / Carmel Vision is BY FAR the best application of its kind I have ever seen.

I started a new business venture (essentially, my third start-up) in the human resource technology field late last summer, and I began searching the market for an application that would fit the current workplace in terms of integrating and managing multiple information sources, information types and work flows – and make it easier to manage everything rather than more difficult. I needed a solution that would deliver what I needed, when I needed it – and allow me to add features and functions on a pace that paralleled my activities.

Contact management and communication is the core of any business, but because I am a Team of One, the solution for performing these critical functions had to be easy, fast, intuitive and efficient. InfoFlo scores 10’s in all areas. The major apps I considered all seemed too heavy, too expensive and overblown with built-in functions and features that seemed to complicate a technology-driven market and its information overload rather than simplify it.

Following a conversation with Shai Berliner in September 2011, I was convinced to try InfoFlo – and he and his team have since helped me through several upgrades, add-ons, on-going technical support and most recently (today! 2/27/12) with migrating the application and ALL of my data to a new computer platform, without a hitch, without a glitch and WITHOUT talking to a machine! Kudos to the InfoFlo team and their innovative solution – paced to the growth and needs of its clients….now that’s a RARE business perspective!

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