Blog
CRM Article: Ditch the Spreadsheets: Which CRM Matches Your Business Personality?
CRM ARTICLE Ditch the Spreadsheets: Which CRM Matches Your Business Personality? SmallBizCRM Staff – February 10th, 2026 Which CRM Matches Your Business Personality? Let’s face it—running a small business comes with a unique set of challenges, and how you handle them depends on your personality. Some entrepreneurs thrive on…
CRM Article: Half-Used and Half-Lost: How Businesses Fail to Achieve Full CRM Adoption
CRM ARTICLE Half-Used and Half-Lost: How Businesses Fail to Achieve Full CRM Adoption SmallBizCRM Staff – February 9th, 2026 It is a surprising statistic. Fewer than 40% of CRM systems achieve full-scale adoption within the companies that invest in them. That means most organisations purchase powerful customer relationship…
SmallBizCRM Review – Less Annoying CRM
Less Annoying CRM Review“Less Annoying CRM presents only the much needed functionalities required by a small business, and as such, lives up to its name.” Visit Website 4.8 Updated: 9th February 2026 Overview Screenshots Expert Review Product Features Activity Dashboard Alerts…
CRM Article – Exhausted by Apps, Energised by Clarity
CRM Article Exhausted by Apps, Energised by Clarity SmallBizCRM Staff – February 5th, 2026 There was a time when adding a new tool felt like progress. Another app promised better follow-ups. Another dashboard claimed it would finally “centralise everything.” For many small businesses, that optimism slowly turned into…
CRM Article – ✨C‑Suite CRM Showdown: Capsule vs Copper
CRM Article C‑Suite CRM Showdown: Capsule vs Copper SmallBizCRM Staff – February 5th, 2026 📊 Overview Table Feature Capsule CRM Copper CRM Free Plan ✅ 2 users, 250 contacts, basic pipelines, repeating tasks ❌ No free plan—14‑day trial only Starter Plan ~$18/user/month (annual), 30 k contacts, custom fields, single…
CRM Article – ✨ A Startling CRM Showdown: Capsule CRM vs Less Annoying CRM
CRM Article ✨ A Startling CRM Showdown: Capsule CRM vs Less Annoying CRM SmallBizCRM Staff – February 5th, 2026 1. What They Are and Who They Serve Both Capsule CRM and Less Annoying CRM are built around simplicity and clarity for small businesses and solopreneurs. Capsule CRM offers a more customizable interface, while Less…
CRM Article | Experience Real Estate Success with Capsule CRM: Discover the Benefits!
CRM ARTICLE Experience Real Estate Success with Capsule CRM: Discover the Benefits! SmallBizCRM Staff – February 5th, 2026 Real estate is one of the most profitable and rewarding careers you can pursue. But in order to achieve success in this field, you need to have an effective system for managing your contacts, tracking leads,…
CRM Article | Broken by Bots: Why Most CRM Automations Fail (and the Ones That Actually Work)
CRM ARTICLE Broken by Bots: Why Most CRM Automations Fail (and the Ones That Actually Work) SmallBizCRM Staff – February 4th, 2026 Automation was supposed to save everyone. Sales teams imagined leads neatly routed, follow-ups sent on time, and pipelines updating themselves while humans did more “strategic” work. Consultants…
CRM Article | Avoiding CRM Overload: A Simpler Way to Manage Customer Relationships
CRM ARTICLE Avoiding CRM Overload: A Simpler Way to Manage Customer Relationships SmallBizCRM Staff: February 3rd, 2026 For many small business owners, customer information starts out manageable. A spreadsheet here, email threads there, maybe a shared document or two. Over time, though, those systems begin to…
Case Study – CRM for Web Design – Zigger Web Design uses Capsule CRM
CASE STUDY A CRM for Web Designers Learn how integrating QuickBooks with Capsule can help your business. See what Hywel Thomas, owner of Zigger Web Design has to say. Small service businesses thrive on client relationships, clear workflows, and streamlined administration. For Zigger Web Design, a respected web agency in Surrey, UK,…