CRMs for Service Based Industries
CRM) software systems can be used by the service industry and be beneficial for them. A wide variety of industries are covered by the Serviced Based industry and give uses a better understanding of the customers' issues. Companies can also provide improved services to their customers which will increase customer loyalty.
BELOW ARE A LIST OF CRMs RECOMMENDED FOR THIS INUSTRY



Capsule CRM
Capsule does an amazing job of putting so much functionality into such an inexpensive tool which would be most useful to those in the service based industry.
For service-based businesses seeking a streamlined, professional solution to manage client relationships and operations, Capsule CRM offers an ideal fit. Designed with simplicity and scalability in mind, Capsule enables service providers—such as consultants, agencies, tradespeople, and field service teams—to stay organized, responsive, and competitive in a fast-paced market.
What makes Capsule CRM particularly suitable for the services sector is its intuitive layout and customizable workflows. It allows users to track every interaction, manage leads and opportunities, and automate follow-ups with ease—ensuring that no enquiry falls through the cracks. Capsule’s pipeline management tools provide clear visibility into the status of each job or deal, supporting accurate forecasting and timely client communication.
For teams on the move, Capsule’s mobile app keeps everything connected. Whether scheduling meetings, logging calls, or sending updates, it ensures that teams can operate efficiently, no matter where they are. Integration with tools like QuickBooks, Xero, Mailchimp, and Google Workspace adds further convenience, keeping key systems aligned.
Clients today expect timely service and personalized communication—Capsule CRM helps deliver both. Its affordability, ease of use, and professional-grade features make it a smart investment for service-based businesses looking to improve their processes, win more business, and build stronger client relationships.


Jobber
An efficient, modern software system for those in the Serviced Based Industries. Jobber covers a wide variety of services provided to industries .
Jobber is purpose-built for home service businesses, making it one of the most industry-specific CRMs on the market. Tailored for professionals such as cleaners, landscapers, HVAC technicians, and electricians, Jobber combines powerful scheduling, quoting, invoicing, and client communication tools into a single, easy-to-use platform.
What sets Jobber apart is its deep understanding of the service industry’s unique demands. From the moment a customer requests a job to the final payment and follow-up, Jobber streamlines every step. Its drag-and-drop calendar simplifies team scheduling, while automated quote approvals, reminders, and invoice follow-ups reduce manual admin and accelerate cash flow. Field technicians can use the mobile app to access job details, update statuses, capture photos, and collect payments on the go.
With features like GPS tracking, route optimization, and customer self-service portals, Jobber doesn’t just organize your workflow—it enhances the customer experience. It also integrates seamlessly with platforms like QuickBooks, Stripe, and Mailchimp, ensuring your back-office runs as smoothly as your field operations.
For service-based businesses ready to grow without the headaches, Jobber delivers operational control, professional presentation, and efficiency at scale. It’s more than a CRM—it’s a complete command center for running a successful service business.


QuoteIQ
QuoteIQ offers a powerful, affordable, and purpose‑driven CRM that unifies quoting, scheduling, invoicing, documentation, marketing, and analytics
QuoteIQ stands out as a purpose-built CRM tailored specifically for home service professionals, offering a streamlined and intuitive solution for managing day-to-day operations. Developed by industry veterans who understand the challenges faced by contractors, QuoteIQ is designed to support pressure washers, landscapers, roof cleaners, painters, and other mobile service providers with the tools they need to work smarter, not harder.
At its core, QuoteIQ empowers users to create instant, accurate quotes using satellite mapping tools like MapMeasure Pro, which allows measurements to be taken remotely. Features such as InstaQuote and InstaSchedule enable customers to receive quotes and book services without delay, eliminating the usual back-and-forth that slows down sales. For contractors juggling multiple jobs, the app’s real-time calendar syncing and client management tools make it easy to stay organized.
What truly sets QuoteIQ apart is its thoughtful automation—whether it’s sending invoices, requesting customer reviews through its Review Multiplier, or providing detailed revenue and expense insights through its built-in dashboard. It replaces spreadsheets, paper quotes, and multiple disconnected apps with a single, cohesive platform.
In short, QuoteIQ doesn’t just manage tasks—it accelerates business growth, boosts professionalism, and gives home service pros the confidence to scale their operations with ease.


Keap
Keap CRM is an ideal solution for service-based industries due to its strong focus on automation., simplifying tasks.
Keap CRM is an ideal solution for service-based industries due to its strong focus on automation, client management, and streamlined communication. Service professionals often juggle multiple client relationships, appointments, and follow-ups—Keap simplifies these tasks by automating repetitive processes such as appointment reminders, lead nurturing, and email follow-ups. This frees up valuable time, allowing teams to concentrate on delivering high-quality services. The platform’s integrated appointment scheduling system reduces back-and-forth communication by enabling clients to book appointments directly, while its robust lead management tools ensure that no potential customer is overlooked. Keap also supports sales and marketing automation, making it easy to create campaigns, send quotes and invoices, and manage pipelines—all in one place. What makes Keap particularly versatile is its ability to adapt to the unique needs of different service sectors, offering strategic guidance to help businesses tailor the platform to their operations. Its centralized client database keeps all communication history and client details at users’ fingertips, enhancing personalized service. Seamless integration with tools like accounting software and payment gateways further boosts operational efficiency. For service-based businesses seeking to scale, improve response times, and maintain strong client relationships, Keap offers a powerful, all-in-one CRM solution designed with their workflows in mind. sensitive information. EasyWeek offers a free plan and a 14-day trial of Pro features — no credit card required.


Less Annoying CRM
Less Annoying CRM (LACRM) is exceptionally well-suited for service-based industries. It offers a clean, user-friendly interface.
Less Annoying CRM (LACRM) is exceptionally well-suited for service-based industries. With its clean, user-friendly interface and focus on simplicity, it allows service providers to stay organized without getting bogged down in complex features. Whether managing client relationships, scheduling appointments, or tracking follow-ups, LACRM helps small teams stay on top of their game. One of its greatest virtues is how easy it is to set up and use—no lengthy training required, which means businesses can get started quickly and see value immediately.
The calendar and task functions make it simple to schedule and track service calls, meetings, or projects, while the contact management tools provide an at-a-glance view of every client interaction. LACRM’s affordability is also a standout feature, with a flat monthly fee and no hidden costs, making it ideal for smaller service providers watching their budgets. Add to that personalized support from a friendly team who understands small business needs, and it’s easy to see why LACRM earns such high marks from service-based industries.


EasyWeek CRM
EasyWeek CRM is an ideal solution for service-based industries seeking simplicity, efficiency, and scalability in managing their day-to-day operations.
EasyWeek is a smart, all-in-one CRM and booking system designed for service-based businesses of all sizes. Whether you run a beauty salon, dental clinic, repair shop, tutoring center, or wellness studio, EasyWeek helps you simplify scheduling, manage clients, and keep your team organized — all from one intuitive platform. Clients can book appointments online 24/7 via your website, Google, Facebook, or Instagram, reducing manual scheduling and saving valuable time. Built-in calendar management, staff scheduling, and automated reminders help eliminate double bookings and cut no-shows by up to 45%. EasyWeek supports multi-location businesses and mobile professionals with centralized booking and location-specific availability. You can track client histories, manage payments, and monitor business performance from one simple dashboard. The system integrates smoothly with Google Calendar, social platforms, and over 3,000 other apps. Data security and role-based access controls protect sensitive information. EasyWeek offers a free plan and a 14-day trial of Pro features — no credit card required.

Axelor CRM
Why choose between free software or full software? Axelor CRM is an open and complete solution for Service Based Industries, integrating advanced features designed to simplify your customer relationship and allow you to focus on the essentials. Let Axelor take care of repetitive tasks. The entire CRM was designed with a light, powerful and robust code. That’s why it’s so responsive, versatile and resource-efficient. Axelor CRM is equipped with a responsive interface. Whether by computer, tablet, PC, or smartphone… you can access your data at any time, from anywhere. Axelor CRM is designed entirely to allow you to focus on customer relations. The CRM integrates your prospects, your customers, your leads, and allows you to filter, segment, and track your customer pipeline. The Kanban view gives you at a glance all the business processes in progress.

Accelo
Accelo is a cloud-based Service Operations Automation (ServOps) solution, used by Consultants, that allows users to manage all client-related activities. It can integrate with other solutions, so users can access all client-related information from one unified place.

HoneyBook
HoneyBook is a cloud-based customer relationship management (CRM) solution designed for Photographers. The solution helps users manage business processes from inquiry through to invoicing. HoneyBook lets users manage projects, book clients, sign contracts online, send invoices and handle payments.

RepairShopr
RepairShopr is customer relationship management (CRM) software designed to help users manage ticketing, invoicing, point of sale (POS), CRM and marketing for IT repair shops. RepairShopr allows you create repeat business and attract new customers with Leads and Marketing Tools.

Salonist
Established in 2017 and headquartered in Singapore, Salonist offers a cloud-based salon management platform tailored to optimize daily operations for salon owners. At its core, Salonist facilitates staff management, appointment scheduling, and client database upkeep. Additionally, the platform provides timely alerts for pending payments, membership renewals, and important occasions like client birthdays and anniversaries. Pricing begins at $25 per user per month, with the option to seamlessly onboard extra team members at $10.00 per staff member per month, plus taxes. Noteworthy is the absence of extra fees for accommodating more than 14 staff members.