CRMs for Gmail
Feel free to skip the intro and scroll down to read quick overviews of the best Gmail CRM products below.
Gmail is extremely simple, does a great job of managing one’s email, and offers gigantic free storage space, which is why many small businesses love using it. Another reason why businesses love Gmail is the fact that Gmail for businesses lets you create custom email, i.e. @yourcompany.com instead of using the gmail.com extension.
These web based CRM applications are delivered as services over the Internet, rather than on your local network like conventional CRM software. From Google Calendar to HotMail to Twitter, hosted applications are fast becoming the order of the day.
Why Choose An Online CRM Solution?
- Often a lower cost of entry and lower total cost of ownership.
- Rapid implementation, although this can vary, depending on the vendor.
- Rapid transmission of information across organizational lines and locations.
- Accessibility – you can access web based CRM from anywhere provided you have Internet access.
- Hosted CRM systems don’t require the deployment of backend systems.
- No costly hardware server infrastructure necessary.
- Automatic upgrades to your CRM solution.
- Organizations that use web based CRM systems don’t own the CRM software. Instead you subscribe to the CRM services by paying a monthly or annual subscription “service based” or “pay-as-you-go” fee that varies from vendor to vendor.
Are Web Based CRM solutions suitable for your small business?
This of course depends on the specific CRM needs of your particular organization. Like its more conventional cousins, hosted CRM products are now starting to cater for different requirements in varying degrees. Rather than trying to be one size fits all, some second generation hosted CRM systems are offer customized solutions for different industries.
Online small business CRM solutions are worthwhile considering, particularly if you are on-the-move and have a remote CRM requirement, with a widely dispersed or work-from-home workforce with access to adequate bandwidth.
The steady rise in popularity of web based CRM is also indicative of increased acceptance of having your data entrusted to some other company off-site.
The Best Web based CRM/hosted CRM solutions you can consider are:
Summary Table:
Software | Gmail Suitability Score |
---|---|
Streak | ⭐⭐⭐⭐⭐ |
NetHunt | ⭐⭐⭐⭐⭐ |
Copper | ⭐⭐⭐⭐⭐ |
Transpond | ⭐⭐⭐⭐½ |
Capsule CRM | ⭐⭐⭐⭐ |
Less Annoying | ⭐⭐⭐½ |



Streak CRM
For small businesses that run full sales processes, customer support and hiring from within Gmail, Streak is worth a look…
For small businesses that manage sales, customer support, hiring, and even product development directly from Gmail, Streak CRM is a standout option. Unlike many CRMs that operate as separate platforms, Streak lives entirely within Gmail—so there’s no need to switch between tools or tabs. It integrates seamlessly with other Google Workspace apps and can be connected to hundreds of third-party services via Zapier, enhancing its flexibility for different workflows.
Streak’s strength lies in its simplicity and adaptability. Teams can build custom pipelines for a range of functions—sales, customer service, hiring, fundraising, and more—while using powerful email tools like tracking, mail merge, templates, and scheduled sending. Collaboration is easy, as team members can share emails, notes, and files in real time, all from within the familiar Gmail interface.
The CRM offers a free plan for personal users, allowing tracking of up to 200 emails, while its Pro ($49/user/month) and Enterprise ($129/user/month) plans unlock advanced features like reporting, automation, permissions, and API access. A 14-day free trial lets teams test-drive the paid features before committing. Lightweight, intuitive, and deeply integrated with Gmail, Streak is ideal for businesses looking to streamline workflows without sacrificing usability.


NetHunt CRM
NetHunt CRM claims to be your “smart inbox” that turns your Gmail mailbox into an enterprise level CRM.
NetHunt CRM transforms your Gmail inbox into a full-featured CRM, ideal for small businesses looking for simplicity without sacrificing capability. Designed to feel as intuitive as Gmail itself, it embeds directly into your workspace, eliminating the need to switch between apps. With NetHunt, teams can collaborate live, maintain private and secure records, and manage everything from lead generation to customer support—all in the cloud. It supports retail, sales, hiring, marketing, and service-based operations, making it especially useful for solopreneurs and growing teams alike. Users can organize business records with custom pipelines, automate workflows, and track all client interactions through an integrated email timeline. Other highlights include mass email campaigns, advanced email tracking, follow-ups, and integration with tools like Google Workspace, LinkedIn, Zapier, and more. NetHunt’s mobile app ensures productivity on the go. The CRM offers a Solo plan at $24/user/month, the Basic plan at $29/user/month, and a Business plan at $48/user/month, each offering progressively more advanced features and scalability. A 14-day free trial is available to explore its capabilities before committing. For Gmail-focused teams that want a clean, powerful, and flexible CRM inside their inbox, NetHunt delivers an excellent all-in-one solution.


Copper
Copper CRM stands out by positioning itself as the only CRM truly built for, used by, and recommended by Google.
Copper CRM stands out by positioning itself as the only CRM truly built for, used by, and recommended by Google. While the claim that Google itself uses Copper remains unverified, what is certain is how seamlessly Copper integrates with the entire Google Workspace (formerly G Suite) ecosystem. Designed to look and feel like Google’s own tools, Copper delivers an intuitive, familiar experience for users already comfortable with Gmail, Google Calendar, and Google Drive. One of its standout features is the Google Sheets add-on, which allows users to generate and export data directly into Google Drive with ease. It also offers a Chrome extension that embeds the CRM into Gmail, enabling users to manage contacts, opportunities, and follow-ups without leaving their inbox. Copper removes much of the manual work typical of CRM systems by automating data entry, tracking communications, and keeping records up to date. Additional features include task automation, multiple sales pipelines, goal tracking, VoIP calling for international outreach, team activity monitoring, and dynamic dashboards for forecasting and reporting. A user-friendly mobile app further enhances on-the-go productivity. Copper is available in three pricing tiers—$19, $49, or $119 per user/month—depending on features, with a 14-day free trial offered to new users.


Transspond
Email marketing made simple with Transpond—automate, segment, and send beautiful campaigns directly from your Gmail. No fuss, just results.
Transpond is a powerful yet refreshingly straightforward email marketing tool, particularly well-suited for businesses already using Gmail. It allows users to create, schedule, and automate email campaigns with ease—no complex setup or steep learning curves. Its clean and modern interface simplifies the entire process of managing subscribers, designing branded emails, and tracking campaign performance. One of its standout features is its seamless integration with Gmail, which means users can manage communications without switching platforms.
The platform includes advanced automation capabilities, allowing for triggered emails based on subscriber behavior, time delays, and list conditions. Users can also segment lists with precision, ensuring highly targeted and relevant messages. Transpond supports full reporting tools including open rates, click rates, and delivery performance, enabling data-driven decision-making.
Another strength is its flexible pricing model: Transpond offers a free plan for small subscriber lists, with paid plans starting at approximately $20/month and scaling based on the number of contacts. It’s also GDPR-compliant and includes double opt-in and unsubscribe management features for added peace of mind.
For small to mid-sized businesses looking for a lightweight but capable email marketing solution that works effortlessly with Gmail, Transpond strikes a great balance between affordability, usability, and functionality.


Capsule CRM
The new Capsule Add-On for Gmail makes it easy to action emails by integrating Capsule’s powerful CRM and sales …
With Capsule’s Gmail Add‑On, you can now turn your inbox into a lightweight, powerful CRM hub—no toggling between tabs required. Designed for Google Workspace users, the Add‑On embeds directly into Gmail’s sidebar, allowing you to view contact details, store entire email threads, and take action—create tasks, record sales opportunities, or manage support cases—all while staying in your inbox
Recent updates (as of February 2025) enhance collaboration by letting Growth-plan users assign contacts, opportunities, and tasks to individual users or entire teams—and apply tags directly within the Gmail interface Once activated, the Add‑On automatically tracks future messages in a conversation thread, saving you from manually logging each email.
Installation is straightforward: individuals add it via Google Workspace Marketplace, while Workspace admins can roll it out company-wide in minutes. The Add‑On works across all Capsule plans—Free, Starter, Growth, Advanced, and Ultimate—making it accessible to businesses of every size .
For teams that already use Gmail extensively, Capsule’s Add‑On streamlines contact management, opportunity tracking, and task workflows—turning every email into actionable CRM activity with minimal setup and maximal efficiency.


Less Annoying CRM
This simple and effective CRM log emails via BCC without overwhelming your inbox. No bells, no whistle’s, no fuss.
Less Annoying CRM (LACRM) is a streamlined, user-friendly CRM system designed specifically for small businesses and solo professionals who need simplicity without sacrificing functionality. At just $15 per user/month, it delivers excellent value with no hidden fees, contracts, or tiered pricing. Every user has full access to all features, including contact and pipeline management, calendar integration, task tracking, and email logging.
Its intuitive interface is one of its strongest advantages—users can get set up in minutes, not hours. There’s no steep learning curve, and all tools are logically organized so you can focus on growing your business instead of figuring out software. LACRM is cloud-based and mobile-friendly, meaning it works just as well on the go as it does in the office.
Free unlimited support via email and phone is included, and customer service is frequently praised for being responsive and genuinely helpful. New updates in 2024 added features like customizable pipeline stages, improved calendar syncing, and workspace views for teams.
Less Annoying CRM lives up to its name by removing unnecessary complexity. For consultants, freelancers, and small teams looking for a no-fuss CRM that works right out of the box, LACRM is a refreshingly practical choice.