Siebel CRM plays an important role within the Oracle Customer Experience (CX) portfolio, delivering customer experience across mobile, in-store, and field service, and leveraging a wide range of Oracle foundation tools. Oracle’s Siebel CRM helps organizations differentiate their businesses to achieve maximum top-and bottom-line growth. Siebel delivers a combination of transactional, analytical, and engagement features to manage all customer-facing operations. With tailored solutions, Siebel CRM delivers comprehensive on premise and on demand CRM solutions that are tailored industry solutions with role-based customer intelligence and pre-built integration.