Less Annoying CRM Review

“Less Annoying CRM presents only the much needed functionalities required by a small business, and as such, lives up to its name.”

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4.8
Updated : 7 May 2021
  • Product Features
  • Contact Import/Export
  • Customer Contact Management
  • Easy sync with Google and Outlook Calendars
  • Lead Management
  • Outlook Integration
  • Sales/Pipeline Managment
  • Segmentation

Free Trial

Full Version : 30 days

Number of users

2+

Premium Subscription

Free Subscription

Training/Documentation

Online/Mobile Support

Mobile Access

  • Screenshots
  • Expert Review

Modern businesses are required to devise and embrace new customer friendly strategies to adapt to the ever changing market and customer demands. Every business today needs to strive hard to retain old customers while winning over new ones. Repeat customers help businesses earn good revenue even in the most troubled times. This changing business scenario has forced businesses to look for solutions provided by technology. Customer relation management applications have become the most sought programs by both large and small businesses.

The market is flooded with various kinds of advanced CRM applications. These CRMs provide several advanced features, but their cost is a major hurdle for their adoption by small businesses. Besides high costs, these advanced CRMs have some functionalities that are seldom used by small businesses.

The solution to this problem is using a CRM that is specifically designed and developed keeping SMEs in mind. Less Annoying CRM is one such application that is gaining popularity due to its simple interface and useful functionalities. Let’s take a closer look at this CRM and understand how it distinguishes itself from the host of other CRMs in the market.

Latest Updates 2020/2021

  • Announcing the new Help Centre – Less Annoying CRM want to be the easiest software product you’ve ever used. That means having a well-designed product that’s intuitive and simple, but it also means giving you access to helpful training resources so that you can get quick answers to all of your questions.
  • Keyboard shortcuts and collapsible attached items sections – If you’re the type of person that prefers to keep your hands on the keyboard as much as possible, Less Annoying just added the ability to navigate around the CRM, create new records, open and close pop-up screens, and even move around in the calendar, all with just the keyboard. Contact records in the CRM have an “attached items” section at the top showing all the key things related to that contact. This is a great way to get a snapshot of your relationship with a contact, but over time, it can end up getting a bit cluttered. That’s why we just added the ability to collapse those sections so that they don’t take up much space. All you need to do to see what’s contained within a section is move your mouse over it and all of the details will appear.
  • Two-factor Authentication If you’re not familiar with two-factor authentication (or 2fa as it’s called), it’s a way to make it harder for hackers to get into your account. Normally when you log in, you are asked for an email address to identify yourself, and a password to verify your identity (that’s the “first factor”). With 2fa, you also need a “second factor” which is a temporary code Less Annoying will send you. So even if a hacker steals your password, they still won’t be able to log in to your account unless they have also somehow figured out a way to intercept your 2fa codes.
  • Date and Time Formatting – Alot of people mix and match the different formats. Some people use a 12-hour clock with dd/mm/yyyy and some people use a 24-hour clock with mm/dd/yyyy. Less Annoying’s old approach didn’t allow you to set date and time formatting separately, so people were forced to have one of the two look incorrect. They have just fixed this! Now in the localization settings, you’ll see separate date and time format options so you can choose exactly how you’d like things to display in your CRM.
  • Filter by Contacts NOT is a Group -Less Annoying have  a ton of requests for this feature, and are excited that it’s finally finished. You can now filter to show contacts that aren’t in a specific group. Below is a video showing how it works.

 

Getting started with Less Annoying CRM:

Less Annoying CRM is a web based CRM, which means you do not have to invest funds in purchasing additional hardware to employ it in your business. The best way to judge any application is to try it before purchasing it. You can register for a free trial period of 30 days and test all the functionalities and features of Less Annoying CRM. You are not under any obligation to purchase the software after the free trial period. The best part is you do not have to present your credit card information to avail the free trial offered.

Let’s take a look at some features offered by Less Annoying CRM-

Features:

Simple Contact management: Less annoying CRM features one of the simplest contact management interfaces you can come across. All information pertaining to contact is nicely presented in one single window. The contact information is organized in proper sections. Users can view the contact information of the person, all communication with the contact which includes emails, updates and notes, and other information that helps in decision making and action oriented tasks.

Lead report: Leads are important for every business. Less Annoying CRM understands the importance of leads and presents a unique feature where users can monitor all leads and their stages. The leads information is presented on a priority basis, which helps the sales and marketing teams make the right decision at all times. Besides priority, a user is also able to view any updates related to the lead in the same window.

Dashboard/Workspace: The CRM dashboard provides the user with summaries of all activities and access to all functions of the CRM. You can view a summary of the leads, activities, to do lists, pending or overdue tasks, ongoing projects, events for the day, and a separate activity feed that lists the recent activities of all people using the less annoying CRM in your organization.

Easy accessibility: Less annoying CRM is a web based application and it can be accessed from any place with an Internet connection. Smartphone users can also access Less Annoying CRM from their devices. The biggest advantage of using Less Annoying CRM is all data is stored centrally and updated centrally, which means you always have access to the latest data irrespective of the place you access it from.

Schedule reminders: You are required to keep a track of several things and tasks while at work. It may so happen that you miss out on some important event or task because you were occupied with some other task. Less annoying CRM features a schedule reminder which reminds you of all to do tasks that need to be completed during the day. The schedule reminder feature sends you an email which lists all the to do tasks scheduled for the day. You can also set the CRM to send you a reminder email ½ or 1 hour prior to the commencement of every event during the day.

SMS reminders: Sometimes, it may happen that you are not alert enough to see the notification email sent through the Less Annoying CRM schedule reminder feature. Users also have the option to set SMS reminders, where the CRM will send a reminder about the events to your mobile number. This feature is only available for U.S./Canada/UK at the moment

Easy reporting: Every business is required to generate various reports which helps determine the progress of all business activities and deals. Less annoying CRM simplifies the reporting task and helps you get a clear and concise idea about the progress of activities and leads. The sales report is automatically updated when you update information about any lead or any activity.

Calendar: Users can create their own event in the calendar provided in the CRM. They can view the activity as per dates or for a specific number of days in this feature.

Managing users: Less annoying CRM grants the administrator the authority to determine the type of information that can be accessed by each user of Less Annoying CRM in the organization. Every user of the less annoying CRM gets a dedicated user account. All users of the CRM can access the data at the same time, provided they have logged in to the system. The free trial does not place any restriction on the number of users you can have during the trial period.

Easy sync with Google Calendar: Google Calendar is integrated in majority of smartphones. If you are using Google Calendar, then you need not add events or activities listed in your Google Calendar again in the CRM. The smart sync feature provided in Less Annoying CRM does this task for you. Less Annoying CRM now also integrates with Outlook calendar.

Easy export and Import of contacts: Less annoying CRM allows you to import contact information from spreadsheets and Outlook, so you need not enter it manually in the CRM. It also allows you to export contact information to spreadsheets and Outlook.

Customization options: Users can add custom fields, opportunity types, and also create custom groups for categorizing the contacts

Conclusion:

Less Annoying CRM is a worthy investment for SMEs who intend to adopt CRM to streamline their business processes and improve the productivity of their employees. The simple yet powerful features of this CRM will help small businesses reap quick benefits offered by the CRM. The application has a small learning curve, which means you need not spend big funds on training your employees to get acquainted with the different functionalities of this CRM. The CRM presents only the much needed functionalities needed by a small business, and as such, lives up to its name.

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