AMC Technology is a leader in contact centre and CRM integration with a vision for improving the customer experience through increased agent efficiency and personalization capabilities. Founded in 1995, AMC Technology provides contact centre integration, expertise powering contact centres and customer interactions for companies globally. AMC products are certified by technology partners and allows businesses to more effectively manage all types of customer relationships while delivering superior levels of customer service and improving productivity. AMC is committed to providing  customers with  technical support.Their interactive support portal gives customers the ability to log support cases at anytime and search capabilities in the knowledge base.