Product Features:
  • Call Logging
  • Call Recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Interactive Voice Response
  • Lead Management
  • List Management
  • Predictive Dialer
  • Progressive Dialer
  • Real-time Chat
  • Reporting/Analytics
611 Gateway Blvd, Suite 810, South San Francisco, California - CA, United States 94080
00 Koll Center Pkwy, Suite 220, Pleasanton,, California - CA, United States 94566
Product Information

Founded in 2010, Bright Pattern helps manage the complete lifecycle of customer experience. Architected from the ground up as a cloud-based service, Bright Pattern offers the right blend of enterprise-grade functionality, reliability, and scalability. Bright Pattern is an easy to use tailored system that offers an understanding of what it takes to build feature rich customer service technology and shows a deep commitment to the success of customers. Bright Patterns out-of-the-box CRM integrations increase agent productivity with an integrated UI. Four pricing plans are offered starting at $70 per user per month. A once off set up fee applies. A free demo is available.