Totango is a customer success platform that helps recurring revenue businesses simplify the complexities of customer success. Totango’s Customer Engagement platform helps online services create an active and engaged user base. They combine big data analytics with powerful segmentation and engagement tools to allow online services to take the right actions with each customer, in real time and, provide a clear simple infrastructure for your customer success operations across product lines. The cloud-based solution offers scalable features so small and medium businesses may also use it to optimize their CRM or sales processes for better customer experience. A demo is available on request.