Product Features:
- Change Management
- Document Storage
- Email Management
- Interaction Tracking
- Knowledge Base Management
- Performance Metrics
- Project Management
- Reporting/Analytics
- Self Service Portal
- Service Level Agreement (SLA) Management
- Social Media Integration
- Surveys & Feedback
- Ticket Management
Address:
2nd floor Gajra Chambers, Kamod Nagar, Mumbai - Agra Rd, Nasik, Maharashtra, India 422009
Product Information
Description:
Vision Helpdesk is a web based Helpdesk Software that allows you to manage support for multiple companies at one place with a single staff portal for all companies and each company having its own client portal. This is the all in one customer support help desk software that allows you to manage various channels like E-mail, Web portal, Twitter, Facebook, Phone and Chat everything under single roof. Pricing starts at $7 per agent per month up to $21 per agent per month if billed annually. A free version and trial are available. See website for full pricing details.
Phone:
1 (408) 809-0004
Website:
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