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Featured
- Specific for Customer Support & Help Desk
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- API
- Automatic Call Distribution
- Blended Call Center
- Call Center Management
- Call Monitoring
- Call Logging
- Call Recording
- Call Reporting
- Call Routing
- Call Scripting
- Call Transfer
- Caller ID
- Campaign Management
- Computer Telephony Integration
- Contact Database
- Contact Management
- CRM
- eCommerce
- Email Management
- Inbound Call Center
- Interaction Tracking
- IVR / Voice Recognition
- Live Chat
- Manual Dialer
- Messaging
- Multi-Channel Communication
- Real-time Chat
- Reporting
- Reporting/Analytics
- Customizable Reports
- Social Media Integration
- Workflow Automation
LiveAgent is not a traditional CRM. They realised that impeccable Customer Support that makes [...]
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